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Royal Nissan

(104 reviews)

Reviews

(104 reviews)

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A very good experience buying my truck there......

Mr. Quintan Was one of the best salesman's I have a ever worked with in the long time. I will go back to buy my next truck there to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Salesman

While searching for a new vehicle, I called 2 local dealerships and asked to speak to a salesman. Three days later and no return call from either dealership, I decided to search online and came across Royal Nissan. Immediately a wonderful salesman, Alan Landry, contacted me via email because I didn’t give him a phone number. After me telling him what body style, exterior color and interior color that I wanted, he immediately emailed me stating what he had found and what kind of deal he could give me on the vehicle. We set up an appointment for me to drive to Baton Rouge and was immediately welcomed at the door of the dealership. This was the easiest vehicle purchase that I have ever had and I was able to drive home in my new vehicle even though he had to go get it at a different dealership. I would definitely recommend Royal Nissan and ask for salesman, Alan Landry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

I just recently purchased my 2018 Nissan Pathfinder from Royal Nissan. My overall experience was excellent because of my sales rep, Chris Jackson. He was very professional and knowledgeable. Thanks Chris for all your help and patience as we made our decision on the vehicle that fit our need. The only negative I have is that the receptionist was not welcoming or friendly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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CLOVERS HAYES

Our salesman was excellent he catered to our dreams without being a pushy salesman. When we asked for private time he respected us, he made sure we was comfortable during our wair by offering drinks and snacks. The overall process was not one of those long all day wait and that what i like. I also gotthe car I wanted.Thank you Mr Louis Freeman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

I always receive great service at Royal Nissan. This is my third Altima. My car salesman Shawn and Mrs. Sandra were great as well as Mr. Kenny the finance manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shout out to billy brooks

My sales person didn't let me leave unsatisfied. He made sure I rolled out in style Ask for BILLY BROOKS. He gets the job done.. Go Billy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service and willing to work.

Did all the work online with Jennifer Derbes. Made them what I considered a low ball offer and guess what? They took it, including TT&L. I couldn’t believe it. Love love love my car and Jennifer Derbes. Thank you for a very easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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THE BEST EXPERIENCE EVER !!!!

Let me start off , by saying this was the absolute BEST experience i have ever encountered with a purchase. Christopher Conrad was the AMAZING , his patience ,professionalism and great sense of humor was the best. my process was so simple great customer service from the time i hit the door. I highly recommend Christoper Conrad & Drew to help you with your purchase Thanks Again Nikki

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buyer

Highly Recommend. Why do you have to have 25 words? I should just CANCEL! Done Done Done Done Done Done Done Done Done Done Done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Royal Nissian Baton Rouge,LA

Thank you Ms. Sandra for the great customer service and patience. It allowed me time to pick the best vehicle for my kids and myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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