Reviews
Great experience with Anthony.
Great experience with Anthony. He was knowledgeable about the vehicles I was considering and provided great customer service. I had a good experience buying a Tacoma and would recommend Anthony to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sol was very informative and the service was fast and
Sol was very informative and the service was fast and efficient. I like how they take a video of your service and send it to you.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with Grant.
Worked with Grant. From the beginning he was low key and didn’t pressure me at all. He helped to make sure the deal went through and the finance department was excellent. 10/10 recommend this dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly prrsonnel.
Friendly prrsonnel. Excellent service, timely, reasonably priced. Highly recommended. I am unfortunately a repeat customer.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had the best experience at Freeway Toyota service Center.
Had the best experience at Freeway Toyota service Center. They are by far the best Toyota Dealership in the Bay Area. That’s why I drive out of my for they’re exceptional customer service. They treat everyone like family.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Communication was poor.
Communication was poor. Offers was being made and not given without communicating that. Financing rep was nice to us until we declined other offers she was offering to us. Her attitude changed towards us.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
After my experience with my sales team Camary and
After my experience with my sales team Camary and Giselle, as well as the whole dealership I had to come online and share. I’d just like to big the biggest thank and shout out to Camary and Giselle plus the whole Toyota dealership at this location !!! (: From the moment I arrived to the very moment I left I was treated with the most respect, kindness and supportive spirit ever from everyone at the dealership! They were beyond informative about everything I was getting into, they broke everything down from the start to finish. They helped understand things that we didn’t know about as well as get set up with the best perks and benefits ! I would just really like to thank the sales representatives Giselle and Camary again!!! They both went above and beyond to be able to get me an amazing brand new 2025 truck out the lot at such an amazing absolute reasonable price !!!! Everybody was so transparent about the process and the information and what to do moving forward. They even provided Additional important information about the car that I traded in that I did not even know about. This is an amazing team and dealership. I truly thank everybody involved in the process. I definitely will be back for my fiancé in a few months and hopefully as well as my grandma.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The customer service—from being greeted upon arrival to
The customer service—from being greeted upon arrival to leaving upon completion —is excellent. Good customer service is almost a lost art these days so it stands out all the more. From snacks, drinks & charging stations, to quick service and kind agent explanations of services performed, five star. Worth my drive from Monterey to Gilroy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am happy with my truck.
I am happy with my truck. It is awesome. And I got a great deal on my trade in in. Minimum down payment and reasonable payments as well
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff was extremely professional and courteous and
The staff was extremely professional and courteous and got me into a new car smoothly. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
