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Freeway Toyota of Gilroy

(305 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm 8:00am–5:00pm
New (888) 373-5830 (888) 373-5830
Used (888) 373-6053 (888) 373-6053
Service (888) 373-9253 (888) 373-9253

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeway Toyota of Gilroy from DealerRater.

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Great experience with Anthony.

Great experience with Anthony. He was knowledgeable about the vehicles I was considering and provided great customer service. I had a good experience buying a Tacoma and would recommend Anthony to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sol was very informative and the service was fast and

Sol was very informative and the service was fast and efficient. I like how they take a video of your service and send it to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked with Grant.

Worked with Grant. From the beginning he was low key and didn’t pressure me at all. He helped to make sure the deal went through and the finance department was excellent. 10/10 recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly prrsonnel.

Friendly prrsonnel. Excellent service, timely, reasonably priced. Highly recommended. I am unfortunately a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had the best experience at Freeway Toyota service Center.

Had the best experience at Freeway Toyota service Center. They are by far the best Toyota Dealership in the Bay Area. That’s why I drive out of my for they’re exceptional customer service. They treat everyone like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Communication was poor.

Communication was poor. Offers was being made and not given without communicating that. Financing rep was nice to us until we declined other offers she was offering to us. Her attitude changed towards us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

After my experience with my sales team Camary and

After my experience with my sales team Camary and Giselle, as well as the whole dealership I had to come online and share. I’d just like to big the biggest thank and shout out to Camary and Giselle plus the whole Toyota dealership at this location !!! (: From the moment I arrived to the very moment I left I was treated with the most respect, kindness and supportive spirit ever from everyone at the dealership! They were beyond informative about everything I was getting into, they broke everything down from the start to finish. They helped understand things that we didn’t know about as well as get set up with the best perks and benefits ! I would just really like to thank the sales representatives Giselle and Camary again!!! They both went above and beyond to be able to get me an amazing brand new 2025 truck out the lot at such an amazing absolute reasonable price !!!! Everybody was so transparent about the process and the information and what to do moving forward. They even provided Additional important information about the car that I traded in that I did not even know about. This is an amazing team and dealership. I truly thank everybody involved in the process. I definitely will be back for my fiancé in a few months and hopefully as well as my grandma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The customer service—from being greeted upon arrival to

The customer service—from being greeted upon arrival to leaving upon completion —is excellent. Good customer service is almost a lost art these days so it stands out all the more. From snacks, drinks & charging stations, to quick service and kind agent explanations of services performed, five star. Worth my drive from Monterey to Gilroy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I am happy with my truck.

I am happy with my truck. It is awesome. And I got a great deal on my trade in in. Minimum down payment and reasonable payments as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff was extremely professional and courteous and

The staff was extremely professional and courteous and got me into a new car smoothly. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.