Reviews
Awesome service, no pressure, and full transparency about
Awesome service, no pressure, and full transparency about service requirements. The staff are responsive, professional, and personable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I went in for my 10,000 service and oil change.
I went in for my 10,000 service and oil change. I was told it wouldn?t be longer than an hour and a half. My appointment was at 230 and I didn?t get my truck back until 5. Very displeased about the time frame it took.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elise, Thank you for your feedback. I do apologies for the length of your visit. I called and left you a voice mail. If you could call me back, I would like to see if we can't resolve this concern. Thank you, Carl Zammuto Service Manager (207) 571-5034
I was so happy with everything that went on from
I was so happy with everything that went on from beginning to end my Handler went well beyond my expectations , was treated respectfully and was given tire rotation at no cost
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Very organized and timely.
Very organized and timely. All the staff were very friendly & helpful & knowledgeable. Especially Trevor. He patiently answered all my questions Thank you Trevor!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service was fast and favorable.
The service was fast and favorable. They were right on time, and the staff was helpful and nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The service was good overall, but I left and one of the
The service was good overall, but I left and one of the keys they were supposed to fix, was not fixed. I wish they would have tested it before I left. I got home and the key still did not work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I'm sorry to hear your second key is still not working. I cannot find you in our systems based off the information provided in your review. Please call us at the store and we can diagnose what's going on with the second key. Thank you, Carl Zammuto Service Manager (207) 571-5034 czammuto@Group1Auto.com
Easy to reach by phone, work done on time, very satisfied
Easy to reach by phone, work done on time, very satisfied with work done, helpful with providing a loaner car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
A little lengthy in the buying process.
A little lengthy in the buying process. Last time the dealer came to me. I am not a real fan of selling me more things after I think I am done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Olson, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Brought in my 4Runner for oil and filter service and 4WD
Brought in my 4Runner for oil and filter service and 4WD drive train fluids changed. Work was done quickly with no issues. I have been a customer there for 30 years with 7 new vehicles purchased. Sometimes I have a bad experience but most times they do a good job. If your not satisfied, they will make it right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Great dealership, everyone is polite and knowledgeable.
Great dealership, everyone is polite and knowledgeable. Service is fast and well done. Easy to make appointment online.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!