Reviews
Write a reviewNew Tacoma
Awesome service. Kept me updated and got me the exact truck I wanted. I was given several different options that worked out the best for me and was given a good value on my trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2019 Toyota Highlander
Christie was wonderful! She had our wish list for our highlander and found it! Best shopping experience for a vehicle! No pressure when shopping. We were able to test drive different suvs until we found the right one for our family. They even let us test drive with our one year old to make sure the car seat fit and there was plenty of room.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2019 Toyota Tacoma
Buying process was easy, fair value for my trades, best price of any local dealers i could find on a Tacoma. Mike was easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RAV4 Premium
By far the most respectful group of people, they treat you very well, I came in to look at a rav4 and test drive one as well, I ended up doing the take home test drive to make sure the car met my standards. The car handles amazing I love it! Our sales lady was amazing she made the process very easy and she new exactly what I was looking for to make sure I had the right car that fit me! The sales manager was also amazing they all went above and beyond to make sure our experience was a great one! Thank you to everyone there for this amazing experience I love our new family car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Sales Experience! Michael was great!!
We were in the market for a 2017 Prius and we found one at Performance Toyota that was perfect. My girlfriend went for a test drive and her experience dealing with the entire sales team was fantastic. We purchased the car that day and it was an outstanding experience from beginning to end. Thank you performance Toyota and our sales manager Michael for your outstanding work. We will be back next we are in the market for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Toyota Camry Certified
Michael Owens was very professional and helpful with my car purchasing needs. He answered all my questions perfectly. This is the fifth car I’ve purchased from Performance Toyota and they will continue to get my repeat business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
RAV4 XSE
I just got my RAV4-XSE Hybrid at Performance Toyota and I must say I loved the whole experience. I just moved to Reading area and having spent a long time in NYC I had the temptation of going to a more familiar dealership in NY, however people at Performance Toyota totally turned it around for me. I initially went there to just take a look and met Zach. Though it was an unscheduled visit but he totally made me feel welcomed, did a test ride with me, explained to me the different trims and packages. Once I made up my mind, I met with Michael Owens at the dealership. I must say Michael was as friendly, easy going, and compassionate a human can be. He inquired my preferences, the trim, color, installations etc. and discussed the lease terms with me. The one thing that I hate is having to bargain however our discussion didn’t even reach to that point where I had to do that. Michael told me the estimated monthly payments and I told him how much I can afford and in literally 5-10 minutes we were done deciding the terms. I wanted XSE in white color which wasn’t there at the dealership and Michael tried his best to locate one for me. Though it took slightly longer than what I would have expected (roughly 6 days) but during that time I didn’t feel pushed, manipulated, or forced to buy something that I wouldn’t have wanted. I met yet “another Michael” at the dealership (Michael Grofty), what a nice person he is. He told me about all the RAV4s he had in new inventory and I chose Blueprint one in the end (wish I had seen it before but it just arrived the day before). The atmosphere at the dealership was very calm, friendly, and welcoming as well. I would highly recommend doing business at Performance Toyota as I found everyone very friendly, considerate, and very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ellie Hartman
Great place to work with and Great friendly dealers!!! Answered all my questions And showed us all our options !! Would totally recommend to anybody !!! You will not be disappointed !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
5 stars
Christie provided great customer service!!! She went above and beyond to make me feel like I wasnt just another customer. I'd refer her to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Getting a new car
Greeted when I walked in, met with my salesperson Michael Owen, was offered drinks or snacks and walked through the purchase with all questions answered. Was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
