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Sierra Honda of Monrovia

(2,875 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:30pm
Sunday 10:00am–8:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (626) 461-7080 (626) 461-7080
Used (626) 802-4877 (626) 802-4877
Service (626) 802-4887 (626) 802-4887

Reviews

(2,875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sierra Honda of Monrovia from DealerRater.

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Billy is always very attentive and understanding of

Billy is always very attentive and understanding of service I need! Thank you Billy for the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're really pleased Billy and the Sierra Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback. We hope to continue being your #1 choice for service!

I appreciated their excellent customer service and

I appreciated their excellent customer service and helpfulness throughout the process. Both Anthony and Tom were easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive feedback on the service provided to you by Anthony and Tom. We're delighted you found their support to be just what you needed to make everything seamless from start to finish. Congrats on the new pre-owned Honda, and best wishes for happy travels ahead!

Kevin was very informative friendly and nice.

Kevin was very informative friendly and nice. He was also very knowledgeable when I asked him questions.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much, Ricky! Kevin is an integral part of the Sierra Honda Service team. He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

Our experience at Sierra Honda was wonderful.

Our experience at Sierra Honda was wonderful. Our salesman, Saul Gaitan, was amazing. He was attentive, informative and a true pleasure to work with! The entire process was a little slow, 5 hours, but overall a great experience. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carol, thanks for giving us the highlights of your dealership experience with Saul! We're delighted he was dedicated to making your Honda experience unforgettable. Congrats on the new ride! Best wishes for pleasant travels in the upcoming holiday season, from everyone at Sierra Honda.

Excellent service from start to finish.

Excellent service from start to finish. From purchasing my vehicle to maintaining it with regular service. Friendly staff like Edgar, & Yessi that are always professional, courteous and knowledgeable in any questions I may have. It’s always a pleasure when I visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Guadalupe, that's awesome! Thank you for always trusting Edgar, Yessi, and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

Magali was excellent, but beware of everyone else.

Magali was excellent, but beware of everyone else.They will add things on without your knowledge or concent.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fabian, thank you for stopping by to express your appreciation of the support and insight provided to you by Magali. We regret that the rest of your experience did not feel the same. If there is something you'd like to discuss in more depth, I'd be happy to have that conversation with you and see how I can help. Thank you for your feedback. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com

My service was fast and Billy was so hopefully in making

My service was fast and Billy was so hopefully in making sure I had everything taken care for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Paulina! Thanks for taking a moment to recognize Billy on our service team. He goes out of his way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again!

Yessi was such great help she explained everything thank

Yessi was such great help she explained everything thank you Yessi I would be back

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lety, we appreciate your 5 stars for Yessi! Thank you for taking a moment to tell everyone what makes her stand out. We're happy to know you plan to visit us again!

Karen Goodwin is the absolute best!

Karen Goodwin is the absolute best! I recently bought a 2026 Honda CR-V Hybrid Sport-L and had an amazing experience thanks to Karen Goodwin. She made the entire process smooth, stress-free, and genuinely enjoyable. Karen listened closely to what I wanted, matched me perfectly with the CR-V, and walked me through the purchasing process with patience and clarity. Her honesty and professionalism were outstanding. I left the dealership grinning from ear to ear! I can't recommend Karen Goodwin highly enough — she's a true gem!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Harvey, we're so pleased to know Karen made this a stress-free and accommodating purchase experience for you. Thanks for sharing your 5-star review, and please accept our best wishes for amazing travels ahead, from the Sierra Honda team!

Very good communication, options well explained,

Very good communication, options well explained, courteous and friendly staff.waiting area comfortable and well managed. Appreciate the free coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.