Reviews
Write a reviewGreat Experience
Customer service is great, Lafayette Ford makes you feel like you are part of their family. Kyle Sessoms made my experience wonderful while purchasing my second vehicle from Lafayette Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, we appreciate you taking the time to write this review about our dealership. Kyle is a key component to our staff and will appreciate reading your kind words. It is great to read you have purchased a car with us before and decided to choose us for your second vehicle! We thank you for your business and hope we get to see you again for your future automotive needs! Thanks, Paula Lindler
Helped us out of a bad situation
We bought a car from another place and soon found our good deal was not even close. After a week in the Lafayette Ford Service Department, we finally had to cut our losses. The good folks at Lafayette, from Michelle in Service to Mark Linsangan in Sales, helped us bid good riddance to the aforementioned car and helped us into a much nicer one from the lot. We couldn't be happier. We got a great deal on the new ride and used our other as the trade-in. I'd buy from these folks again and will anytime I need a ride. Buy American and buy from Lafayette Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott, thank you so much for your positive feedback! It is nice to hear that our staff was able to accommodate you at your visit! Providing all of our customers with world-class service is our number one goal, and we are glad your experience went so well. Your opinion means a lot to us, and we can't thank you enough for choosing Lafayette Ford. Take care! Thanks, Paula Lindler
Great customer service!
If you need a truck definitely go with Mark Linsangan. He is straight forward, no hassle, and work on getting your vehicle needs met. This is the second time working with Mark and definitely recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Abe, we appreciate you giving us this great review! Mark is a key component to our dealership and he will enjoy your nice comments for him. From start to finish, we want to assure to our customers that all of their needs will be met when it comes to their vehicle. It is great to read Marks professionalism and drive has helped you getting your truck! We thank you for your business and hope to see back here at your next visit! Thanks, Paula Lindler
Lafayette Ford Purchase
Mark Linsangan had assisted in making my vehicle purchase twice. I was satisfied with my initial purchase and decided to upgrade and stay with Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Abraham, we thank you for taking the time out of your day to write this review for us. Mark is an outstanding team member and will enjoy your nice comments. We are pleased he has assisted you in getting your upgrade and to stay with the Ford brand. Assuring all of your needs are met is something we take very seriously, and we thank you for being a customer of Lafayette Ford Lincoln. Take care! Thanks, Paula Lindler
experience staff...
courteous reception, cared about my problem, and kept me informed to the problems faced in getting the part needed for my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alvis, thank you for your terrific feedback. We are pleased your experience at our dealership went so well. Letting our customers know of the problems they have with their vehicle and taking care of future problems is something we take very seriously. We are glad our staff was able to take care of your vehicle, and we hope to see you back here at your next service visit! Thanks, Paula Lindler
2ND TO NONE DEALERSHIP.
EVERYONE WE MADE CONTACT WITH HAD A FRIENDLY HELPFUL CANDO ATTITUDE AND AT THE SAME TIME NOT BEING OVERBEARING OR PUSHY .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fred, thank you for the review and 5-star rating for our dealership. It is great our staff was very helpful to you at your most recent visit. Providing our customers with a friendly and professional atmosphere is our number one goal. We appreciate your business and hope to see you back here soon for your future automotive needs! Take care. Thanks, Paula Lindler
Excellent Service
Everyone from the receptionist to the owner were friendly and great to work with. My car buying experience was wonderful. Butch my salesman was awesome. I would recommend anyone do business with Lafayette Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shauna, thank you so much for this review and 5-star rating! Butch is a vital piece to our staff and will enjoy reading your review. We want your experience to be one to remember when you come into our dealership and it is great Butch was able to accommodate you. Providing all of our customers with world-class service is our number one goal and we can't thank you enough for the recommendation. Take care! Thanks, Paula Lindler
Awesome Service
I was treated with the utmost respect from everyone involved. Jimmy Godwin was a great to work with. I even bumped into the owner's. What a great group of caring people. It has made a lasting impression on my car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gerald, thank you so much for this terrific review and 5-star rating! Jimmy is a great member to our staff and he will enjoy your kind words. It is our goal to make everyone a repeat customer who walks through our doors, and it is great to read your experience went so well. Our customers mean everything to us, and we are pleased to have you as a loyal customer of Lafayette Ford Lincoln. We thank you for your business and look forward to seeing you back here for your future automotive needs. Take care! Thanks, Paula Lindler
ccompletely satisfied customer
This is the second vehicle that we have purchased from Lafayette ford the buying prrocess was the best I have ever experianced, Butch our salesman was most attentive to our request and did his utmost to satisfy our request. Baird Kingthe financial officer did an outstanding job arranging financing for our new truck. Lafayaette ford is by far the best auto delearship in in Fayetteville I will recommendthem to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you guys giving us this terrific review. Thank you so much for the kind words about our entire staff that was able to assist you at your visit. As a dealership, we want to set ourselves apart when it comes to providing our customers with quality service. We always have your back when it comes to the needs and wants of your vehicle, and we are pleased our staff was able to get you into the vehicle of your choice. Congratulations on your new truck, and we hope to see you gain at your next visit! Thanks, Paula Lindler
Professional staff with great service
Outstanding service by Anthony Zaccheus in identifying the car within the price range and desired features I was looking for. Tony was very professional when explaining the features of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, thank you for providing us with your positive feedback about our dealership. Tony and Anthony are great assets to our team and they will enjoy reading your nice comments. From start to finish, we want to give our customers great service they will never forget. It is great to read our staff was able to get you into the vehicle of your choice. We thank you for your business, and hope to see you again for your future automotive needs! Thanks, Paula Lindler