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Porsche Barrington

(318 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (224) 633-2312 (224) 633-2312
Used (224) 427-4466 (224) 427-4466
Service (224) 633-1112 (224) 633-1112

Reviews

(318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Barrington from DealerRater.

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Bad salesman, good dealership.

I’ve bought a few cars at MotorWerks throughout the years. Was looking at a Macan and was supposed to work with Salmaan. He came off very cold and rude. He told me that he’s used to selling $150,000+ vehicles and that he was waiting for someone to come for a GT3. The guy showed up and Salmaan went to to him so he could get his sale. I guess he only caters to wealthy individuals that only buy the most expensive of cars? Oh well. Next time I’ll go to another dealership or will ask for someone else. I walked out before I could get a test drive.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. This is not a typical feedback on working with Salmaan. We would like to look into your visit with us and the concerns you had with it. If you would not mind sending your contact information to reviews@motorwerks.com the Porsche Customer Experience Manager would like to look into this. Thank you.

quick yet thorough service

I had one of the window switches become loose. Sal Badalamenti (my sales person when I bought my 2017 Macan GTS) set up an appointment that fits my schedule right away and Kevin Sutor from service was able to answer all my questions and repair the part. Kevin knew his Porsche material well. They also explained to me about the squeaking in the brakes. Apparently this is a normal problem that Porsche even decided to make a video and release it to all its customers explaining the physics behind the squeak (check it out on youtube) Anyways, the customer satisfaction is always beyond amazing at this Barrington dealership. While I was waiting, Sal pulled up a 911 Carrera S so I can take it out for a test drive. Wroom wroooom wroooom!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you enjoyed the overall experience you have received from Sal. His number one priority is always the customer's experience. The squeaking brakes is a common question we are asked. We are happy Sal was able to address this and give you confidence in your vehicle. Thank you for sharing your feedback and put out there the information available on youtube from Porsche. Enjoy and welcome to the Circle.

Excellent buying and servicing experience!

Have purchased 3 vehicles here, with a 4th incoming. Have had nothing but a stellar experience with both the sales staff and service staff. Special mention for Brian, Stu and Sal in sales, as they have always treated me with respect and fostered my enthusiasm for the brand. Keven and Marco in service always go out of their way to make sure my vehicle service needs are met promptly and efficiently. Will continue to purchase vehicles here for as long as I am able!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to continue to earn your business. We appreciate you have taken the time to share your feedback with us and the team you have worked with. Both our Sales and Service team strive to deliver the best experiences for their customers. We are thrilled your experiences have been excellent. Thank you for being in the Circle.

Great experience, start to finish

I bought a really clean, lightly-used X5 as a 'starter' BMW. I took weeks to think it over but Chris was great, always responsive, never pushy or impatient with me. I did my homework and felt the car was priced appropriately right from the start so negotiation was not painful, so I was happy with the deal. When I picked up the car there was a small scratch that Chris pointed out, I may not even have noticed it. He told me to bring it back later for correction, which I did. I am thrilled with the car and the experience so far with the dealership. Wonderful customer service! Thank you Chris and Motor Werks staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your X5! We are thrilled you enjoyed the buying experience provided by Chris. Thank you for choosing us to earn your business and sharing your feedback with us. Enjoy your vehicle and Welcome to the Circle.

Best car buying experience EVER

Bought a Honda Odyssey through Chris. This was by far the best experience I've ever had with any salesperson at any dealer. The process was quick and easy with great communication along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled Chris exceeded your expectation of a car buying experience with us. Thank you for sharing your feedback with us and choosing us to work with. Congratulations on your New Odyssey purchase! Welcome to the Circle.

Mercedes C400

I live about 6 and a half hours away from the dealership and Sharon did such a great job answering any questions and providing me with further pictures when I requested them. I would recommend both Sharon and Porsche Barrington for any future needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you enjoyed working with Sharon and the assistance she provided you. Thank you for choosing us for the vehicle purchase. Welcome to the Circle.

A great experience !

Working with Salmaan is fantastic. He knows his stuff and customer service is on point. If you’re looking for exceptional treatment visit Salmaan at Porsche Barrington.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you enjoyed your buying experience with Salmaan. Thank you for choosing us to earn your business. Congratulations on your new vehicle purchase. Enjoy and Welcome to the Circle.

Service and hybrid repair

Ashley was great, she kept us informed of repair status and answered all questions. Highly recommend Ashley to help with your Porsche service repairs and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for the servicing of your Porsche. We are thrilled you enjoyed working with Ashley and the experience she provided you. Thank you for sharing your feedback with us. Welcome to the Circle.

Honest, Excellent communication

I had the best car buying experience in February 2019. I have been a loyal Subaru customer but I was interested in another higher end luxury car. When I got into the 2017 Macan GTS, it was one of the most vivid experience ever. Salvatore Badalamenti was very informative about how to get the best driving experience. When purchasing the GTS, Salvatore was the most honest client advisor that I have met. He provided me with detail to any question I had. He defines how the most ideal car buying experience should be. Financing was a breeze with Raul Tomsa. After I purchased it, the sales manager Stu Nelson was kind enough to fixed up everything from inside and out (wheels, leather seat stain, noises, etc). Stu did everything to make me a Porsche lover. I walked away with pretty much a brand new Porsche. I am just amazed by how well everyone treated me and communicated with me which I think is key. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you enjoyed your car buying experience working with Sal, Stu and Raul. Thank you for choosing us to earn your business and taking the time to share your feedback with us. Congratulation on your Macan purchase. We wish you many happy miles throughout your ownership. Our number one goal is to provide great customer experiences. We are happy Sal and the team did just that for you. Welcome to the Circle.

Great Experience

We purchased our vehicle at this dealership. This is with no doubt our best experience of all dealers! They offer outstanding deals and great support for customers. Nikhil Patel was helping us with our purchase and took care of the details, we felt very comfortable with no stress at all.I highly recommend Nikhil Patel as a salesperson.He made our car baying experience very enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you enjoyed working with Nikhil and your buying experience with him. Thank for taking the time to share your feedback with us. Welcome to the Circle,