BMW of Lynchburg

Charlottesville, Va. dealership is has a much better service dept as it is much more respectful of clients--especially women. Do not plan to use again vvolvo dealership

Great experience-Josh and Lisa both worked diligently to ensure I was able to have my repairs completed as conveniently as possible on my Volvo -both we’re super friendly and professional!

We purchased a very nice used BMW 5 series from this dealer. Car was and still is in excellent condition. We will return to Berglund for our next purchase as well.

I am very satisfied with the level of service and the professionalism of the employees. The waiting area was excellent and the quality of service was exceptional.

Tried USAA Car buying service for the first time. Got a message from Dave Roberts. It was just one message we were not bombarded by one message after another like we were from other dealers. We met with Dave told him what models we were considering and he said the best thing to do was come by when we had time and drive all of them back to back. About a week later and with no pressure from Dave we took time to drive the Mercedes, Volvo, BMW and Lincoln models on our list. Dave took his time in explaining the benefits of each and answered our questions never once pressuring us into a deal. We decided on the Volvo XC60 T5 AWD Momentum and have had it just over a week now. Dave made the buying experience pleasurable without all the pressure and haggle we had experienced in past car purchases. Every one we dealt with at Berglund treated as if we were friends or family not a pay commission check.

We searched for some time for a low mileage CPO Mercedes GLC 300 4Matic in black, with sports package, and specific options. When we found one at Berglund Luxury Auto, I called and spoke with Tiffanie. She confirmed that the GLC was available and followed up with an email. I emailed her a couple more times during the day with questions. She provided detailed follow ups and even provided additional pictures. We made an appointment for the following day and drove 5 hours to the dealership. The GLC was just as advertised and in immaculate condition. We purchased the car and were on our way home in under 2 hours. Tiffanie later sent another email to inquire if we had made it home safety and make sure we were satisfied with our purchase. I won't hesitate to make the drive again when we need a newer Mercedes.

After looking for quite some time for an E 350 wagon for my wife, I narrowed my search to 2 cars one at Berglund Auto and a similar car up in Connecticut. I ended up buying the car from Berglund after receiving great service from Chris Miller. He was fast to answer my questions, got the deal done and had me in and out of the dealership in very little time. My wife loves her new car and I can't thank Chris enough for his hard work.

I have purchased two vehicles from the dealership and both experiences were great. This dealership is exceptional!

After much time and energy spent online and driving to local Palm Beach and Broward County luxury car dealerships located in South Florida, I was amazed by the attitude towards me as a customer who was ready able and willing to purchase a new car. I located Burglund Luxury online and spoke with Wendy Aston, who was polite and extremely knowledgeable about the luxury car market. After advising her of what my needs and wants were in my next car she quickly narrowed it down, quoted me, and had me set up with their finance person, LJ Nimmerrichter. LJ was able to process the paperwork without any surprises to me and my new car was delivered to the front gate of my community in Palm Beach County. I never had to step foot into the dealership. This team is amazing, well-informed, and values a customer. I would buy all my future cars this way from Wendy and LJ again.

We were shopping on line looking for an luxury SUV with low mileage. We found a Lincoln MKT in excellent condition. I sent in an email request to test drive this vehicle early Labor Day morning before the dealership opened. The dealership called me asking my time frame for the visit then sent me a confirmation number for the test drive. Once we arrived at the dealership we were treated like royalty.Our trade-in had over 200 -k miles yet we still received top dollar trade-in. We initially had financing when we arrived yet they asked to let them try to give us a better rate, which they did! This was the BEST BUYING EXPERIENCE EVER! Bill & Donna Bynum