Reviews
I bought a car & reached out after about a Black Msport
I bought a car & reached out after about a Black Msport wheel that was welded over the crack. They did not disclose this damage before sale. I reached out & was told to watch out for pot holes by Jay. They made sure to let me know it’s not illegal to sell used cars with cracked wheels, welded for a temporary fix & they will not tell you & say they don’t have to….. PAY FOR AN INSPECTION. Use my mistake to save your self +$900 at the minimum….
I bought a car & reached out after about a Black Msport
I bought a car & reached out after about a Black Msport wheel that was welded over the crack. They did not disclose this damage before sale. I reached out & was told to watch out for pot holes by Jay. They made sure to let me know it’s not illegal to sell used cars with cracked wheels, welded for a temporary fix & they will not tell you & say they don’t have to….. PAY FOR AN INSPECTION. Use my mistake to save your self +$900 at the minimum….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I was sold a beautiful 750i, I was told it was in great
I was sold a beautiful 750i, I was told it was in great shape with a normal amount of wear & tear & rock chips. That is all good, no issues, used car, I GET IT. But now after 3 months of adding air every few days & only 2,000 miles put on. I brought it to Alloy Wheel Company who just sent me a photo of my front passenger wheel that has broken weld covering a crack in the wheel. THIS CAR WAS NOT SAFE TO DRIVE, NOT SAFE TO BUY. MY WIFE IS 32 WEEKS PREGNANT & THANK GOODNESS THE WELD HASNT GIVEN OUT YET. How does this pass a BMW store? I didn't shop at some hole in the wall place, I went to Madison BMW. I am not happy with my experience. How did it not leak air sitting on a show floor for 6 months. But I have to add air every 3 days..... I WOULD PAY TO GET USED CARS INSPECTED BY A REPUBLE SHOP BEFORE DOING BUSINESS WITH MADISON BMW.
I was sold a beautiful 750i, I was told it was in great
I was sold a beautiful 750i, I was told it was in great shape with a normal amount of wear & tear & rock chips. That is all good, no issues, used car, I GET IT. But now after 3 months of adding air every few days & only 2,000 miles put on. I brought it to Alloy Wheel Company who just sent me a photo of my front passenger wheel that has broken weld covering a crack in the wheel. THIS CAR WAS NOT SAFE TO DRIVE, NOT SAFE TO BUY. MY WIFE IS 32 WEEKS PREGNANT & THANK GOODNESS THE WELD HASNT GIVEN OUT YET. How does this pass a BMW store? I didn't shop at some hole in the wall place, I went to Madison BMW. I am not happy with my experience. How did it not leak air sitting on a show floor for 6 months. But I have to add air every 3 days..... I WOULD PAY TO GET USED CARS INSPECTED BY A REPUBLE SHOP BEFORE DOING BUSINESS WITH MADISON BMW.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Patrick in sales was fantastic to work with.
Patrick in sales was fantastic to work with. Denise in financing made that process a breeze. Overall 10/10 experience with Zimbrick BMW of Madison.
Patrick in sales was fantastic to work with.
Patrick in sales was fantastic to work with. Denise in financing made that process a breeze. Overall 10/10 experience with Zimbrick BMW of Madison.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very responsive about the questions I had on the car
Very responsive about the questions I had on the car Michael, Michelle, Tara all very helpful
Very responsive about the questions I had on the car
Very responsive about the questions I had on the car Michael, Michelle, Tara all very helpful
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent service with the sales staff and loan officer.
Excellent service with the sales staff and loan officer. Made buying my car seamless and relaxing the entire time. Extremely knowledgeable about the vehicle and made me feel a ease with the process from the beginning to end.
Excellent service with the sales staff and loan officer.
Excellent service with the sales staff and loan officer. Made buying my car seamless and relaxing the entire time. Extremely knowledgeable about the vehicle and made me feel a ease with the process from the beginning to end.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to schedule.
Easy to schedule. Car was ready earlier than promised. Very pleasant to work with. I have a choice of dealers and I will definitely return to BMW of Madison
Easy to schedule.
Easy to schedule. Car was ready earlier than promised. Very pleasant to work with. I have a choice of dealers and I will definitely return to BMW of Madison
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They really do a fantastic job of caring for my vehicle.
They really do a fantastic job of caring for my vehicle. Excellent service technician. Car is always returned to me in pristine condition.
They really do a fantastic job of caring for my vehicle.
They really do a fantastic job of caring for my vehicle. Excellent service technician. Car is always returned to me in pristine condition.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service was above and beyond expectations!
Customer service was above and beyond expectations! Garrett's knowledge and understanding of my needs made the visit a pleasure. Dillon was able to properly diagnose and repair my issues in a very short time. Cost of the repairs came in lower than expected thanks to their hard work! Will highly recommend Madison BMW to my Beemer buddies.
Customer service was above and beyond expectations!
Customer service was above and beyond expectations! Garrett's knowledge and understanding of my needs made the visit a pleasure. Dillon was able to properly diagnose and repair my issues in a very short time. Cost of the repairs came in lower than expected thanks to their hard work! Will highly recommend Madison BMW to my Beemer buddies.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Timely repair and service on my car.
Timely repair and service on my car. I was kept up to date on the status of the repair throughout the time it was in for service
Timely repair and service on my car.
Timely repair and service on my car. I was kept up to date on the status of the repair throughout the time it was in for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been coming to Mini of Madison with my Mini Coopers
I’ve been coming to Mini of Madison with my Mini Coopers since June of 2010. The customer service is excellent as is the technicians working on my Minis!! They always welcome me into their dealership like family.
I’ve been coming to Mini of Madison with my Mini Coopers
I’ve been coming to Mini of Madison with my Mini Coopers since June of 2010. The customer service is excellent as is the technicians working on my Minis!! They always welcome me into their dealership like family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car