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Burlington Chrysler Dodge Jeep RAM

(458 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (609) 952-0106 (609) 952-0106
Used (609) 952-0099 (609) 952-0099
Service (609) 952-0102 (609) 952-0102

Reviews

(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burlington Chrysler Dodge Jeep RAM from DealerRater.

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Bad customer service

Everything was great until I signed papers. Part of my deal included running boards. When I went to make appointment for them to be installed. Was told I could not have appointment time because I was "not a customer. "But could wait till they could fit me in that day. When I arrived that day was told there were no running boards made by jeep for my vehicle. They finally installed after market a week later. There were more issues. But not enough room here

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No nonse buy

Jacq was great to work with. She was straight up and to the point. She was willing to work with us and was courteous to our needs. I would definitely buy from her again. We already had our own financing which made it very easy and what should have been less time consuming. The only frustration we had was that the final paper work from finance took so long.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying our 3rd chrysler prouct

This is our second time buying a new vehicle from Dodge Chrysler Jeep City. and it has been a great experience both times. Joe Hernisey has always got us a great deal and a great interest rate. We will definitely be back very soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

A Great Experience at City Auto park in Burlington NJ. The salesman, Femi A. Adeyina was a honest, knowledgeable and a nice man. We bought a 2015 Jeep Grand Cherokee and wife loves it. The Finance manager, Pete, gave me great advice and explanation on different packages. Shopped around other Jeep dealers in area and walked out. High recommend this salesman and City Auto park. A 5 star experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

GREAT SALES STAFF

This is my third vehicle purchases here. Always a professional staff of people.My salesmen (john major) was helpful and knowledgeable. Third vehicle thru John and I recomend him highly. The personel apprasing my trade and securing the financing were excellent and easy to negotiate with.This is why I keep coming back to City Auto Park from out of state. TRUST

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Jeep!!

The guys took great care of me! I told them what I was looking for and they made an awesome recommendation. I love my new Jeep. Moe is the best!! He is super friendly and easy to talk to. Mauricio was also wonderful to work with. They treated me like family. I could not ask for a better car-buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Car

The sales staff was awesome! Very friendly, trustworthy and helpful. The deal was quick and painless. I absolutely LOVE my new car. This is the second vehicle I have purchased from Dodge City and it will probably not be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Vehicle Purchase

Recently I traveled to City Auto Park in Burlington. There I met Gregory Leomporra and worked through the process of buying my new Chrysler Town and Country mini van. I met with Greg on several occasions before purchasing my vehicle. Each time, Greg was patient with my questions and honest in his answers. Pete Trolene was helpful in the financing of my new vehicle and explained his paperwork step by step. I was very pleased with my experience at City Auto Park and would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AWESOME EXPERIENCE

Went into delearship to reduce my monthly car payment. They reduced my monthly payment dramatically.Moe my sales rep and Pete the finance manager were wonderful. This car sales experience was the best I have ever had. I have purchased and leased many cars. I would recommend this dealership to just about anyone. Also the fastest I have been in and out of a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful and friendly

I felt very welcome and pleased with the service I got. My sales person was a new guy and I was his first sale. He was very nice and one of the things I liked about him. Was if I had a question and he didn't know the answer he didn't BS me. He went and made sure he was giving me the right answer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.