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Hanlees Davis Chrysler Dodge Jeep Ram

(371 reviews)

Reviews

(371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanlees Davis Chrysler Dodge Jeep Ram from DealerRater.

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We purchased this car in oct 2024 and they have had it in

We purchased this car in oct 2024 and they have had it in there service center since January. The dealership has had my car in the service center for 5 months now. and everytime we ask for an update we are told it will take one more week, or we don't get a call back. we were told we would receive a rental car while they had our vehicle which did not happen for the first 3 months of them having our car. and then we did finally get one they gave us a car that did not fit our family. they made promises that have not been kept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks to the service department for offering a good deal

Thanks to the service department for offering a good deal and getting me in and out fast as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Funny guys who took care of my car.

Funny guys who took care of my car. Thank you. I will return for any service to my kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great help with purchasing our vehicle 🚗.

Great help with purchasing our vehicle 🚗. Mitchell our salesman was wonderful, and Dana was very helpful with the paperwork and personable . 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve is ABSOLUTELY AMAZING!

Steve is ABSOLUTELY AMAZING!!!! He got me the best price and I LOVE my Brand new Kia Telluride:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Disappointed that they did not come through on some of

Disappointed that they did not come through on some of our requests. We asked for the car we wanted to test drive to be charged 4 hrs prior to our appt and it was not. As we were processing paperwork the car was still not charging for us. We asked multiple times for the interior to be cleaned prior to purchase and there was still dirt marks on the back of the passenger seat and dirt/mud spots on the steering wheel and dashboard. We bought a Kia SPORTAGE and that is not an option on your drop down menu in this rating system.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Experienced workers.

Experienced workers. No nonsense. Straight forward. Got us a good deal Seamless process. Good customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department was quick and responsive for

The service department was quick and responsive for scheduling and completing my service appointment. My vehicle was completed on the early side of the promised time window.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best team works with customers and best helping customers

Best team works with customers and best helping customers and truly thanks for your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My vehicle was taken in without and appointment and

My vehicle was taken in without and appointment and returned to me "mostly" fixed in a timely manner. The only negatives are that one of my problems still persists and have to drive 30 minute to the dealership to have them attempt to repair it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.