Reviews
Write a reviewNew F150 Purchase
Alex and Tom were Great! the preocess was awesome and the vehiclae is exceptional!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercury Marquis 2005 - Maintenance at Alan Jay
As usual, I took my Mercury in for regular service. The service was done as scheduled, and I was even surprised by receiving a courtesy car wash. My car is looking like new!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Excellent
Went in for 20,000mile servicing. Everything went smoothly and my salesman even came outside to say hello. I do, however, get quite tired of all the surveys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great star-rating, Pam! At Alan Jay Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
New Ford Edge lease
Had an easy time leasing a vehicle and finding one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that you had a pleasant experience here at Alan Jay Ford Lincoln, Stanley! We look forward to your next visit!
Service on 2011 Lincoln MKX
The young woman, Jeanette Schaffner, Service Advisor, did an outstanding job of taking care of the needs of my MKX. In order to complete the repairs, you needed to keep my MKX over night. She kept me informed to the progress and was able to get me back in time to pick up my MKX. Great job. This is a valued employee. GEH
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
I had an oil change and tire rotation. The Works, I had a coupon, honored with no problem. Work was done at the appointed time, all questions answered and a car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Alan Jay Ford Sebring FL
Dropped my car off for 10K check and my courtesy ride to work was there early. Nice surprise. Courtesy van can to get me to get my car back quickly. Both rides were pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback of our Staff's outstanding service, Stephany! Thanks again for your business! Take care!
Ford no go
The staff was very polite and helpful. Plus they didn't lie about the problem to increase my bill. The waiting room was comfortable with coffee and I assume homemade cookies.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great star-rating, Mary! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Alan Jay
The Alan Jay employees were very courteous, friendly and efficient. Explanation of details was thorough. Jeanette Schaffner, the lady who did all the paper work on my car, was great. She knew and performed her responsibilities in a professional manner. She deserves high marks. It was also nice to have the courtesy van since I needed to leave my car for several hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan Jay Lincoln
Helpful and courteous service personnel. Diagnosed and correct a problem with the throttle satisfactorily.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase