Reviews
Write a reviewOverall service
Staff was very helpful during my lease transition. I am a returning customer and my experience the second time was very professional as it was during my first purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Edge 2007 Maintenance and Recall
2007 Ford Edge, good service and staff very helpful and considerate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2016 Ford Explorer
Helpful and polite salesman made it easy to locate desired vehicle.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Thank you for your positive review and recommendation of our dealership!
Professional, Clean wating area.
The whole experience was profressional, from the point I dropped the car off to when I got it back. Their waiting area is very pleasant. All they need to do is finish the construction and improve the signage so new customers know where to park for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Melissa! Thank you for your positive review. We respect our customer's time and budget. Safe travels!
Service and tire balance and rotation
As usual, Rachel took care of the service exactly as I requested. Fast and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick, good service
I had an afternoon appointment for service and my car was ready within an hour which made me very pleased. Plus the service person was able to check me out right where I was sitting in the waiting room which was great because I am disabled and it was so much easier for me that way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Like Family
The staff was incredible and very helpful in picking out my New 2016 Ford Explorer. I love coming to All American they make me feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, Gina. Again, we appreciate your recommendation of All American Ford of Old Bridge and we hope to be of service again in the future.
Service department
The staff is always very nice and helpful. It's sometimes difficult to get a hold of the service department, though. But I understand that everyone is busy.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Maressa, for the glowing review! Feel free to stop by if you need any assistance in the future!
Expect the best and get the best.
I received the excellent and professional service I have always come to expect from All-American and it's staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Was a good transaction had a great offer and I am very happy with my new car Thank you so much all American
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are ecstatic to read your review of our location, Peterson. If there is anything else we can do for you, please give us a call.