Reviews
Being stuck in Ames, Iowa when from El Paso, Texas is not
Being stuck in Ames, Iowa when from El Paso, Texas is not what a traveler desires. On November 2 (Saturday evening) after filling my 2010 F-350 with fuel, it would not start. It was towed to Ames Ford Lincoln for repairs. On Monday morning, with little hope of getting real "timely" service, we approached Seth and Brandon in the Service Department and explained our dilemma. Theye responded that they would do everything they could to get us back on the road. By 4 o'clock the truck had a .new fuel pump, 2 new filters, 2 new batteries and had been road tested and we could continue on our journey. Anka, the cashier was very friendly and helpful. Thanks to Seth, Brandon Cornelius and two courtesy drivers: Steve and John, we were on our way. We arrived at our home (a distance of 1,168 miles) without any more vehiclular problems due to the excellent service your crew provided us.. We are very grateful for quality service and would recommend Ames Ford Lincoln very highly. Thank you very, very much. Bob and Sandy Bowermaster
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re honored to have been able to help you, even under such stressful circumstances. Cornelius, Seth, Brandon, Anka, Steve, and John will be thrilled to know their efforts made your experience smooth and got you safely back to El Paso. Providing timely, reliable service for travelers like you is something we take pride in. Thank you for recommending Ames Ford Lincoln, and we wish you many safe and worry-free miles ahead!
Told John what I needed and he took care of me probably
Told John what I needed and he took care of me probably as fast and excellent as anyone could have done!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's the experience you deserve and our team strives to provide! We appreciate you taking the time to share! Thank you for choosing Ames Ford as your Ford dealership and trusting John to assist you. We look forward to serving you for the years to come!
John is a super personable guy!
John is a super personable guy! Made the car buying experience quick, easy and enjoyable! His babysitting skills also get a 10 outta 10, he made sure not to leave anyone out! He’s got a customer for life! Thanks John!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're proud that John’s friendly service and attention to detail made your experience enjoyable! His 10/10 “babysitting” skills show his continued dedication to making sure every customer has the hassle-free experience we strive to provide. Thank you for choosing us here at Ames Ford! We look forward to being your dealership for years to come.
Great experience I’m pleased with the job they did.
Great experience I’m pleased with the job they did. I would recommend it for others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're proud to hear you had a great experience and were pleased with the team’s work! Your recommendation means a lot to us here at Ames Ford. Thank you for your trust, and we look forward to serving you again in the future!
John was super personable and made our car buying
John was super personable and made our car buying experience as easy as possible!! 10/10 would recommend working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're proud to hear that John’s personable approach made your car-buying experience smooth and enjoyable. Your 10/10 recommendation means the world to us! Thank you for choosing Ames Ford as your Ford dealer, and we hope to see you again in the future.
Always great to work with.
Always great to work with. John was amazing and knew where to find answers to the questions we had
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Peggy, we're proud to hear that working with us has always been a great experience for you. It’s wonderful that John’s expertise and dedication made your visit exceptional and gave you all the answers you needed. We look forward to seeing you again at Ames Ford for all of your vehicle needs!
Great service start to finish when purchasing our new
Great service start to finish when purchasing our new vehicle. Adequate selection of cars. Nice waiting area. Beautiful bathrooms!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We’re proud that our service, vehicle selection and comfortable spaces made your visit enjoyable and provided the experience you deserve. Congratulations on the purchase of your new vehicle, and thank you for choosing us here at Ames Ford to be your Ford dealership!
John was fun to work with and very personable.
John was fun to work with and very personable. We appreciated his sense of humor as well as his knowledge about the vehicle we were interested in. Would recommend him to others who are on their car buying journey!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re proud to hear that John’s personable approach and expertise made your visit memorable! He is a valuable member of our team, and we’re so glad he was able to help you feel at ease during your car-buying journey. Thank you for choosing us here at Ames Ford!
Everyone was very pleasant to work with.
Everyone was very pleasant to work with. Fair negotiations. Easy process to finance through our local credit union.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We’re proud that our team provided a fair and pleasant process and that financing through your local credit union was convenient. It’s our goal to make car buying as simple as possible for all customers. Thank you for choosing Ames Ford as your Ford store!
John was very helpful and incredibly easy to get along
John was very helpful and incredibly easy to get along with. Highly recommend and will be coming back in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to share your fantastic review, Lindsey! We are proud to see that John made your experience enjoyable and seamless. It’s wonderful to know he provided the helpful and friendly service we strive for here at Ames Ford. We appreciate your recommendation and can’t wait to welcome you back in the future. Safe travels until then and congratulations on your new vehicle!