Reviews
Write a reviewGreat service and great facility!
Service staff were great...quick, courteous, and efficient. My truck was in and out as promised, once again a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Donald! If there is anything else we can do for you, please give us a call.
Satisfied customer
I bought a 2014 Ford Focus over a year ago. I live in Whitesboro, TX and drive close to 40 miles to have my vehicle serviced, even though there is a Ford dealer in Whitesboro, TX and also in Gainesville, TX. Enough said.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service and I will recommend Billingsley to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We sincerely thank you for your business and hope to continue serving you for many years to come!
Don Eppler owner 2016 Lincoln MKZ
We have had a limited but good experience with the staff and service of the agency.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Billingsley Ford. Again, we appreciate your recommendation of Billingsley Ford and we hope to be of service again in the future.
Clean facility
I bought a 2016 Ford Explorer. Everything was ready when I arrived to pick up the car. The paper work was ready, the credit had been checked, and the car was ready! Bobby Foster is great!! The gentleman who handled the paper work was great, as well!!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales staff. The facility was impressive
We had a great Buying experience at Billingsley Ford. The salesman was not pressureing, and answered all the questions we had about the unit we bought. We drove 14 hours to buy our Expedition, and didn't regret it one bit, heck we even made new friends at the dealership. A special Thanks to the BILLINGSLEY FORD Family'
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're always happy to help our customers at Billingsley Ford. Thanks for the feedback and strong recommendation!
Great dealership!
Very good. Will not go anywhere else. Friendly staff, knowledgeable, accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great services, friendly staff
2015 edge. Excellent service! Went in for an oil change and was very pleased with my vehicle when I picked it up. Not only was the oil changed in a timely manner, but it was also washed. The staff was very helpful and friendly, Definitely the best dealership I've dealt with! No complaints whatsoever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marisa, for the glowing review! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Excellent service department!
I love my 2013 Escape, it's been a great car! I had scheduled an appointment for the routine oil change and had a light come on for low engine fluid. They found a bad hose and ordered the parts, which came in next day. It was warrantied and I was back in my car that afternoon. The service department was very professional and took great care of me and my car. Couldn't have been s better experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. We appreciate your review and hope we can continue serving you for many years to come.
Easy Breezy
This was my 22nd vehicle purchased from Billingsley in 26 years. As always, the Staff made selecting and purchasing a breeze. Wouldn't even consider buying a vehicle from another dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase