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EL CENTRO MOTORS - Dupe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (834 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Friendly staff and fast service. Went in for scheduled maintenance service and was greeted by very friendly staff and the service was done in a flash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sherry, thank you for the feedback! We are happy to hear about your positive experience at El Centro Motors Supercenter, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102

Great Customer Service

Efficient, courteous, and professional staff. My last oil change, I needed a new air cabin filter. Unfortunately there weren’t any in stock. Staff called around and still no luck. So, rather than leave me hanging, the washed my existing one and made a note to order one for my next oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alexis, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Great service

Fast turn around service good communication. Only thing is that the vehicle has a lot of problems for the expensive price. 2020 Lincoln Corsair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Francisco, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

Great service

Tony and the crew at the el centro quicklane always do a great job on my vehicles. Very professional, always done in a timely manner, and willing to answer any questions i might have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Claudia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Great service!!!

We had a great experience buying our 2021 Ford Ranger from El Centro Motors. Paul, the salesperson, was very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102

Great Service

Jose Mercado, Service Advisor is very knowledgeable in his job. He took down all my concerns on my car & had everything checked & fixed by Rudy Mejia, Tech. I went home satisfied with with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102

Excellent dealership

Everything. Nice people..can do attitude. No games. Entire sales staff from floor to management is a pleasure to deal with and even to stop in and talk with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Morris, General Manager m.morris@elcentromotors.com, 760-336-2102

Great Buying Experience

Marco was great all the way through the buying experience. Went so far as to set up all the details for the surprise for my wife's anniversary gift.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christopher, thank you for your kind review; we are happy to pass along your comments to Marco here at El Centro Motors! We hope you continue to choose El Centro Motors for all your vehicle needs! Take care!

Great service

Every time I’ve been here they have always treated me professionally and respectfully. Dave has taken the time to explain things to me and even gone the extra mile to show me something(s) on my car I didn’t know was there or I didn’t know it’s purpose. This is the reason I continue to come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Rachel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

In and out and never felt pressured.

no pressure selling, honesty about products and services. was in and out super fast and drove off in my dream truck. definitely recommend and plan to purchase here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!