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Glenn Polk Ford

(19 reviews)
Visit Glenn Polk Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

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New (940) 641-8910 (940) 641-8910
Used (888) 711-8631 (888) 711-8631
Service (888) 711-8568 (888) 711-8568

Inventory

See all 213 vehicles from this dealership.

Incentives

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About our dealership

Discover the difference at Glenn Polk Ford in Gainesville, TX! Since 1995, our family-owned and operated dealerships have proudly served Cooke, Grayson, Denton, and Ardmore counties. With three family generations of Polks dedicated to delivering top-notch customer service and supporting our communities through philanthropic efforts, we go way beyond the ordinary car dealership experience. Our motto for over 30 years says it all: "We don’t just ask for your business—we earn it." Join our automotive family and experience unparalleled care today!

Service center

Phone number (888) 711-8568

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glenn Polk Ford from DealerRater.

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Helpful, courteous, friendly people taking care of my

Helpful, courteous, friendly people taking care of my problems. They called me about the status on my truck, which I thought was helpful. Delivered my truck when the work was finished.

Helpful, courteous, friendly people taking care of my

Helpful, courteous, friendly people taking care of my problems. They called me about the status on my truck, which I thought was helpful. Delivered my truck when the work was finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this! I’m glad Brooke and the team kept you updated along the way and made sure everything was handled smoothly. Friendly, helpful communication makes all the difference, and it’s great to hear your truck was delivered right on time. We appreciate you choosing us!

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This is our 3rd car to buy from Harry at Glen Polk.

This is our 3rd car to buy from Harry at Glen Polk. We were in and out within an hour. Very pleased! Mike in financing was so helpful!

This is our 3rd car to buy from Harry at Glen Polk.

This is our 3rd car to buy from Harry at Glen Polk. We were in and out within an hour. Very pleased! Mike in financing was so helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Keisha! Buying your third car from Harry says so much, and we’re thrilled he once again made the process smooth and quick for you. Mike in finance will be glad to know his help made a difference too. We’re grateful for your continued trust and glad to have you as part of the GP family!

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Professional atmosphere, everyone was helpful and

Professional atmosphere, everyone was helpful and pleasent to work with. Upfront and very informative. The entire purchase was smooth and easy.

Professional atmosphere, everyone was helpful and

Professional atmosphere, everyone was helpful and pleasent to work with. Upfront and very informative. The entire purchase was smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Robby! We’re glad to hear the entire process felt smooth, easy, and professional from start to finish. It means a lot to know that Frank and the team were upfront, helpful, and informative throughout your purchase. We appreciate your trust and support!

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Everyone is always friendly and so very helpful.

Everyone is always friendly and so very helpful. Excellent customer service overall. I always recommend to my friends.

Everyone is always friendly and so very helpful.

Everyone is always friendly and so very helpful. Excellent customer service overall. I always recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this! Lori, Justin, and Brooke will be so glad to know their friendliness and helpfulness stood out to you. Excellent customer service is exactly what we strive for, and the fact that you recommend us to your friends means the world. We’re grateful to have your trust and loyalty!

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They have very friendly staff and quick service anytime I

They have very friendly staff and quick service anytime I go in for a service appointment.

They have very friendly staff and quick service anytime I

They have very friendly staff and quick service anytime I go in for a service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this. Lori and Brooke do a fantastic job making service visits both friendly and quick. We’re glad you’ve had that experience every time you come in, and we’ll be here to keep it that way for you.

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Good price on a nice truck.

Good price on a nice truck. Fairly straight forward transaction. Dealership worked with me well.

Good price on a nice truck.

Good price on a nice truck. Fairly straight forward transaction. Dealership worked with me well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Randall! We’re glad you found a great truck at a good price and that the process felt straightforward. Katz and the rest of the team appreciate your kind words. It means a lot when customers notice the effort to make things smooth and fair. Enjoy that new truck, and we’ll be here anytime you need us!

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Brooke always gives me the best of service.

Brooke always gives me the best of service. Very prompt and professional no matter the circumstances and adds a smile to boot.

Brooke always gives me the best of service.

Brooke always gives me the best of service. Very prompt and professional no matter the circumstances and adds a smile to boot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Paul! Brooke will love hearing this. She has a way of delivering top-notch service with professionalism and a smile every time, and we’re blessed to have her on our team. We appreciate your trust and support!

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Glen Polk was wonderful, the salesman, Katz who helped us

Glen Polk was wonderful, the salesman, Katz who helped us was very helpful. We love our new car!

Glen Polk was wonderful, the salesman, Katz who helped us

Glen Polk was wonderful, the salesman, Katz who helped us was very helpful. We love our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this! We’re so glad Katz was able to help and that you love your new car. That kind of feedback makes our day, and we appreciate you choosing us!

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Oscar was amazing from the start.

Oscar was amazing from the start. Made the buying process fast and easy. From the moment we got to the dealership he was on top of things. Truck was pulled upfront and already cleaned. One of the most professional experiences we’ve ever had buying a vehicle. We will recommend Oscar and Glenn Polk Ford to all our friends and relatives. Thanks Glenn Polk Team for a great experience.

Oscar was amazing from the start.

Oscar was amazing from the start. Made the buying process fast and easy. From the moment we got to the dealership he was on top of things. Truck was pulled upfront and already cleaned. One of the most professional experiences we’ve ever had buying a vehicle. We will recommend Oscar and Glenn Polk Ford to all our friends and relatives. Thanks Glenn Polk Team for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this. I am so glad Oscar made the whole process fast, easy, and professional from the very start. Having the truck ready and making sure everything went smoothly shows the level of care he puts into his work. Your recommendation to friends and family means the world to us. We are grateful for your trust!

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Salesman was excellent 10 out of 10.

Salesman was excellent 10 out of 10. Professional highly recommended. Dealership excellent perfect great job!

Salesman was excellent 10 out of 10.

Salesman was excellent 10 out of 10. Professional highly recommended. Dealership excellent perfect great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this. I am glad to hear Oscar gave you a 10 out of 10 experience and that everything about your visit felt excellent. Professional service like that is exactly what we strive for, and we appreciate your recommendation!

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