Reviews
I had a issue with my truck of 14 years and they were
I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.
I had a issue with my truck of 14 years and they were
I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Alex, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Griffin Ford to be a positive one. Please don't hesitate to reach out if you need anything else.
Sold me a defective vehicle that will make you wreck and
Sold me a defective vehicle that will make you wreck and promised to fix but keeps blowing me off now that they got their money.
Sold me a defective vehicle that will make you wreck and
Sold me a defective vehicle that will make you wreck and promised to fix but keeps blowing me off now that they got their money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
We are very satisfied with the service we have received
We are very satisfied with the service we have received at Griffin Ford in Tifton, Ga. We would and have recommended them to family & friends for sales and service. Thanks Griffin Ford for taking such good care of us and our Lincoln!
We are very satisfied with the service we have received
We are very satisfied with the service we have received at Griffin Ford in Tifton, Ga. We would and have recommended them to family & friends for sales and service. Thanks Griffin Ford for taking such good care of us and our Lincoln!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Griffin Ford are glad to have you as a customer!
I always receive awesome service at Griffin Ford Tifton!
I always receive awesome service at Griffin Ford Tifton! The staff are always very polite and friendly.
I always receive awesome service at Griffin Ford Tifton!
I always receive awesome service at Griffin Ford Tifton! The staff are always very polite and friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Griffin Ford of Tifton is a great place to car shop.
Griffin Ford of Tifton is a great place to car shop. From the time I first called, to the final signature, everyone I came in contact with seemed to put me first! The greeters, the sales person, manager, finance, and even the service department were very easy to work with. My whole experience was stress free. Thank you Griffin Ford.
Griffin Ford of Tifton is a great place to car shop.
Griffin Ford of Tifton is a great place to car shop. From the time I first called, to the final signature, everyone I came in contact with seemed to put me first! The greeters, the sales person, manager, finance, and even the service department were very easy to work with. My whole experience was stress free. Thank you Griffin Ford.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Harvey and our team here at Griffin Ford are glad to have you as a customer.
As a female, it's pretty uncomfortable when there is a
As a female, it's pretty uncomfortable when there is a concern, and the men in charge speak to you as though you have no common sense when it comes to answering a question or giving feedback to a question. You leave or sit and wait with a sense of feel, Are they price gauging me because I'm a woman or is this the same information they would offer to a male? But overall great atmosphere.
As a female, it's pretty uncomfortable when there is a
As a female, it's pretty uncomfortable when there is a concern, and the men in charge speak to you as though you have no common sense when it comes to answering a question or giving feedback to a question. You leave or sit and wait with a sense of feel, Are they price gauging me because I'm a woman or is this the same information they would offer to a male? But overall great atmosphere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Very friendly and a pleasure to work with.
Very friendly and a pleasure to work with. Explained every step of the way through the process.
Very friendly and a pleasure to work with.
Very friendly and a pleasure to work with. Explained every step of the way through the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carey, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Griffin Ford!
The service department is great.
The service department is great. I have purchased 4 vehicles from Griffin Ford and have all my service needs done there.
The service department is great.
The service department is great. I have purchased 4 vehicles from Griffin Ford and have all my service needs done there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Libby, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about another excellent experience here at Griffin Ford.
I purchased my Escape from them & I have had to take it
I purchased my Escape from them & I have had to take it to the shop on MANY occasions for MANY issues & the issues have yet to be resolved, I have had to involve Ford Motor Co. To assist me & the repairs haven’t been completed! Griffin Ford would be the last place I would purchase or refer anyone to purchase a vehicle from!
I purchased my Escape from them & I have had to take it
I purchased my Escape from them & I have had to take it to the shop on MANY occasions for MANY issues & the issues have yet to be resolved, I have had to involve Ford Motor Co. To assist me & the repairs haven’t been completed! Griffin Ford would be the last place I would purchase or refer anyone to purchase a vehicle from!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Patti, please reach out to us directly to let us know the best way to contact you and we will reach out.
All interaction with the staff was very cordial and
All interaction with the staff was very cordial and professional. I would consider to being a repeat customer.
All interaction with the staff was very cordial and
All interaction with the staff was very cordial and professional. I would consider to being a repeat customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Griffin Ford. We appreciate your business and hope to see you again soon!