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Jensen Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jensen Ford from DealerRater.

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Everybody was very professional answered all my questions...

Everybody was very professional answered all my questions very prompt I’d buy another vehicle from From Jensen Ford and recommend friends and family to Jensen ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Angel Thurston is a prime example of what a great...

Angel Thurston is a prime example of what a great salesperson should be. Her kindness and her patience goes a long ways when communicating to get what a customer wants and needs. Her resilience in not quitting and looking at every situation as a possibility made me appreciate her. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant experience, Angel was great. Love my new...

Very pleasant experience, Angel was great. Love my new blue Escape. Probably will get one more. A few buttons to figure out. Thanks for the experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very happy with my purchase experience at Jensen...

I was very happy with my purchase experience at Jensen Ford. Angel was so easy to work with and Dustin made the paperwork painless. Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Angel Thurston and Jensen Ford Lincoln we’re very easy to...

Angel Thurston and Jensen Ford Lincoln we’re very easy to deal with. They went the extra steps to find the truck I was looking for and gave me a good deal without the high-pressure thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worked well to help me figure out my options for payment....

Worked well to help me figure out my options for payment. Also very patient with the process. The dealership was very good about following covid protocols.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Angel was super helpful in getting us set up with the...

Angel was super helpful in getting us set up with the truck we had been looking for. Everyone was super nice! Definitely will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Trey was very attentive to our request to locate a...

Trey was very attentive to our request to locate a replacement auto. He found several to try and found the right vehicle. Thank you for the use of loaner car while the worked on the Lincoln.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great staff!!! Thanks helping me buy my new truck 2021...

Great staff!!! Thanks helping me buy my new truck 2021 f150. Thankful for buying locally. Angel thank you for helping me thru the process thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a very good buying experience working with Angel. She...

Had a very good buying experience working with Angel. She made sure the truck was detailed and ready to go when I got to the dealership after a long 2 1/2 hour drive at 6:30 pm. She also made the finalizing of the deal fast and efficient. The whole buying process with a trade in was completed within an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.