Reviews
Write a reviewWould not recommend
Bought a truck from them, washed it one time and paint started peeling off and they told me nothing they can do for me. Would never refer anyone here
Would not recommend
Bought a truck from them, washed it one time and paint started peeling off and they told me nothing they can do for me. Would never refer anyone here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Complete failure in service
Brought my 1999 f150 in for abs speed sensor replacement. They stated it was impossible to replace them and tried to sell me multiple front end parts. The reality was blatant lies, they managed to strip a caliper bolt and gave up due to inept mechanic work. I replaced them myself in 3 hours with no issue. A little honesty goes a long way from a business. They are an embarrassment and I’ll never trust them with any repair and would never recommend them to anyone looking for competent work done by an honest shop.
Complete failure in service
Brought my 1999 f150 in for abs speed sensor replacement. They stated it was impossible to replace them and tried to sell me multiple front end parts. The reality was blatant lies, they managed to strip a caliper bolt and gave up due to inept mechanic work. I replaced them myself in 3 hours with no issue. A little honesty goes a long way from a business. They are an embarrassment and I’ll never trust them with any repair and would never recommend them to anyone looking for competent work done by an honest shop.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
LD Sutton
I recently purchased a 2019 ford pickup from lungrens . I only received one key I was assured by the salesman that he would find the other key I have called him several times and get the same answer I am still looking for it. It seems that since they’ve sold it and it’s paid for it’s not necessary to follow up on what I was promised
LD Sutton
I recently purchased a 2019 ford pickup from lungrens . I only received one key I was assured by the salesman that he would find the other key I have called him several times and get the same answer I am still looking for it. It seems that since they’ve sold it and it’s paid for it’s not necessary to follow up on what I was promised
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
owner
Recall repair was done fast and staff was very friendly and hepful
owner
Recall repair was done fast and staff was very friendly and hepful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Woodrow, we truly appreciate the positive feedback and are pleased to hear you enjoyed your experience with our service department. We look forward to assisting you again in the future!
2017 F150
Total experience has been fantastic. Jordan was extremely helpful and friendly in finding the exact truck I wanted. Also the price was more than competitive. The service has been great!
2017 F150
Total experience has been fantastic. Jordan was extremely helpful and friendly in finding the exact truck I wanted. Also the price was more than competitive. The service has been great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, Thanks for the wonderful comments about your experience at Lundgren's and with Jordan. Enjoy your new truck, and come see us again!
Service
Needed sensor changed on rear tire, they were informed about sensor problem when I set up appointment, they did not have a sensor when I came for the repair, I now have to go back, this problem happened before, bad tire sensors.
Service
Needed sensor changed on rear tire, they were informed about sensor problem when I set up appointment, they did not have a sensor when I came for the repair, I now have to go back, this problem happened before, bad tire sensors.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Galen, thanks for your input. We apologize for not making your experience with our service department a great one. Please give us another chance, and contact Service Manager Pat McLaughlin at (218) 744-4821.
birts@mchsi.com
Everything was just perfect ,fiancing,going over truck with sales consultant, in and out in two hours. Thank You Jim and Michele Birdsall
birts@mchsi.com
Everything was just perfect ,fiancing,going over truck with sales consultant, in and out in two hours. Thank You Jim and Michele Birdsall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thanks so much for the positive feedback. We're glad to hear you enjoyed your experience working with Brad Hejda and our dealership. Please come see us again!
Love Lundgrens
Everyone is very friendly. The new facility is really nice. Service is always great.
Love Lundgrens
Everyone is very friendly. The new facility is really nice. Service is always great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathryn, thanks so much for the kind comments. We truly appreciate it. Might I ask why you wouldn't recommend our dealership to your friends though?
Repair of my 2014 Ford Escape
Very efficient service and a beautiful new facility
Repair of my 2014 Ford Escape
Very efficient service and a beautiful new facility
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roger, thanks for the 5-star review about your experience with our service department. We truly appreciate the positive feedback, and look forward to working with you again in the future.
2018 F-150 Purchase
Jordan, Bruce and Mary have been excellent to work with!
2018 F-150 Purchase
Jordan, Bruce and Mary have been excellent to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase