Reviews
Write a reviewAfter dealing with Northgate for the past few weeks on a
After dealing with Northgate for the past few weeks on a used truck I bought I would not recommend them First off the truck was listed before it went through inspection and wasn't ready when promised Lack of communication is a big factor Lying and empty promises Detailing of the truck was sub par and not returning calls,emails,or text Everything was great until I signed the contract since then crickets Set in the office and listen to the other salesman brag about they don't sell junk that junk gets shipped to the auction,we stand behind all sales So far I'm not seeing it
After dealing with Northgate for the past few weeks on a
After dealing with Northgate for the past few weeks on a used truck I bought I would not recommend them First off the truck was listed before it went through inspection and wasn't ready when promised Lack of communication is a big factor Lying and empty promises Detailing of the truck was sub par and not returning calls,emails,or text Everything was great until I signed the contract since then crickets Set in the office and listen to the other salesman brag about they don't sell junk that junk gets shipped to the auction,we stand behind all sales So far I'm not seeing it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Peter Gaglio
Happy with my experience and have been dealing Northgate for many years. I will continue to be a costumer
Peter Gaglio
Happy with my experience and have been dealing Northgate for many years. I will continue to be a costumer
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Northgate Ford Lincoln
I will continue to purchase leases from this facility as the customer care is above satisfactory.
Northgate Ford Lincoln
I will continue to purchase leases from this facility as the customer care is above satisfactory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Elizabeth, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
Ford Escape Hybrid
Excellent overall experience! Love my car ? Will buy from there again.
Ford Escape Hybrid
Excellent overall experience! Love my car ? Will buy from there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
So helpful, easy to deal with, and the best service. They care about their customers. I drive 30 miles to go to this dealer and it is worth the drive. Their website is also great for browsing the inventory before you go.
Great Service!
So helpful, easy to deal with, and the best service. They care about their customers. I drive 30 miles to go to this dealer and it is worth the drive. Their website is also great for browsing the inventory before you go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
I probably drove my salesman (Randy Galbraith) a little crazy with all my requests when looking for a new truck to lease, but he finally found the perfect one!
Review
I probably drove my salesman (Randy Galbraith) a little crazy with all my requests when looking for a new truck to lease, but he finally found the perfect one!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barb, thank you for your kind words and congratulations on your new truck! We're so happy that Randy was able to help you out! Please let us know if there is ever anything else we can do for you! Safe travels!
Diesel ignorance
Diesel parts chucker and management very incompetent and ignorant. Now i see why everyone says don't go here. Ford should be embarrassed with this type of dealer!!! I'll be spreading the word big time.
Diesel ignorance
Diesel parts chucker and management very incompetent and ignorant. Now i see why everyone says don't go here. Ford should be embarrassed with this type of dealer!!! I'll be spreading the word big time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome salesman
We told our salesman Mike what we were looking for in a new truck and within an hour, he found exactly what we needed. They made the whole transaction smooth from start to finish. Thank you we love our new F250!
Awesome salesman
We told our salesman Mike what we were looking for in a new truck and within an hour, he found exactly what we needed. They made the whole transaction smooth from start to finish. Thank you we love our new F250!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jane, thank you for your kind words and congratulations on your new F250! At Northgate Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Keep clear
Keep clear of this place! Its gotten worse within the last yeat with techs who couldn't fix a lawn mower. Go to Bills in St. Clair at least their service manager actually knows something about cars.
Keep clear
Keep clear of this place! Its gotten worse within the last yeat with techs who couldn't fix a lawn mower. Go to Bills in St. Clair at least their service manager actually knows something about cars.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Northgate Ford
A-1 experience. Highly recommend this dealership. Chris C made went above and beyond to make sure we got the car we wanted.
Northgate Ford
A-1 experience. Highly recommend this dealership. Chris C made went above and beyond to make sure we got the car we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Daniel, we are happy to hear Chris could help you out! Our team works hard to go above and beyond for all our valued guests, so we're glad you enjoyed your experience with us. We hope to see you again soon!