Nourse Ford

Jason in service is a joke!!!! Lied, needless to say my car still isn’t fixed ! Had it since 4/11/25 , explain the issue we were having , paid over $200 for it to be towed there. Wife called Saturday and he said driver drove it 20+ miles and no issues. The engine light wasn’t on anymore so they could read the code even though we showed him the code it pulled which was turbo, mind you they had recently just put new motor in my car due to a recall , 10k miles on my engine and it shouldn’t be having issues. He argued nothing was wrong , no noise . Lied again on Saturday saying Monday he’d have another driver drive 40-60 miles to see if the hissing sound would come from my turbo again , I called yesterday he said we’ve drove it a total of 60 miles no issues , go pick it up today for them to hand over the key , paperwork was left in the car!!!!! Look at the paperwork and they really only drove it 20 miles the entire time, needless to say a call to corporate and a bad review will be for nourse ford & Jason! He was rude, unprofessional and arrogant as they come!

They wouldn’t sell me the car because it has a rebuilt title, they missed out on a sale.

Nourse has always been great for both sales and service. I would recommend to all my family and friends. They are helpful and willing to work with your budget.

I contacted this dealer for a cash purchase for the company I work for about a van they had posted on their site for $20,424. I requested a quote and was sent a sales quote for $23,623 by their sales manager...$3,199 more than was listed on their website. I asked if they could do better than that, especially since this would be a cash deal, and was immediately told "not on this specific van". I screenshot their listing online and emailed it back to them and then called the sales manager and he stuttered when I called out the discrepancy and then told me "he didn't look". I immediately called him out on tell me with quickness that he couldn't do better than the price he quoted me and that he never even looked but just tried to get me for almost $3,200 more than they had listed. I requested another sales person and was transferred only to be treated like a fool when they asked for me to copy the sales manager on everything. Needless to say...I'll never buy or encourage anyone else to ever buy from this dealership, they obviously are just out there trying to rip people off in hopes that they won't pay attention or call them out on it.

Went there 3 weeks ago and talked to him and he said they could get my truck in Monday so I had it towed there. They didn’t get it in said it would be a few days then he said next Monday again then said a few days this continued for 3 weeks. EXCUSE AFTER EXCUSE! I would call no one would answer would leave a message and they never returned a call. I would have to drive to Chillicothe just to be lied to again! I took it there because my insurance said they were there premier service shop. They were not returning the insurance company’s calls either. I had the truck towed to another service center.

Had our truck serviced here recently. Paid high dollar for a transmission flush that they put the wrong fluid combo in. When we let them know they offered to give us a jug of transmission fluid to do it ourselves!!!! Can’t get customer service to call you back!! Unfortunately they have just went really downhill in their service.

turns out they didn't have the escape and did not receive it itno their inventory, so i am wondering why they advertised it on your sit??

Purchased several vehicles from Nourse two Explorers and an F-150. I loved my F-150 and the Ford manager made it really easy to find what I was looking for.

Great sales and service!!! Everyone was friendly and easy to deal with. My family has bought several cars at Nourse over the years and would recommend them to anyone. They made buying a car a fun and stress free experience and we wouldn’t go anywhere else. They are by far the best around!!

I buy all my cars and do all my service work here. The staff is incredibly helpful and recommend them to all my friends and family.