Reviews
This dealership is as shaddy as they come.
This dealership is as shaddy as they come. They knowingly sell cars that have mechanical issues. They will even clear codes on issues with a vehicle to sell to you as if nothing is wrong with the vehicle. Everyone from the salesman, to the business manager, to the service manager are all shady. Do NOT buy a vehicle from this dealership. We bought a vehicle a week and a half ago from this shady dealer and already have had to sensor lights come on. Have a print out showing they tried to clear the codes on the vehicle.
This dealership is as shaddy as they come.
This dealership is as shaddy as they come. They knowingly sell cars that have mechanical issues. They will even clear codes on issues with a vehicle to sell to you as if nothing is wrong with the vehicle. Everyone from the salesman, to the business manager, to the service manager are all shady. Do NOT buy a vehicle from this dealership. We bought a vehicle a week and a half ago from this shady dealer and already have had to sensor lights come on. Have a print out showing they tried to clear the codes on the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very good experience at least until day after purchase
Very good experience at least until day after purchase started vehicle and the engine light was on
Very good experience at least until day after purchase
Very good experience at least until day after purchase started vehicle and the engine light was on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealing with Andy was an easy and enjoyable experience.
Dealing with Andy was an easy and enjoyable experience. He gave us a deal we couldn’t turn down. Business is professional, clean and lots of happy people!
Dealing with Andy was an easy and enjoyable experience.
Dealing with Andy was an easy and enjoyable experience. He gave us a deal we couldn’t turn down. Business is professional, clean and lots of happy people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Never heard back from them.
Never heard back from them. Didn’t call me or email me back. Ignored at dealership for the most part as well
Never heard back from them.
Never heard back from them. Didn’t call me or email me back. Ignored at dealership for the most part as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very helpful, not at all pushy staff.
Very helpful, not at all pushy staff. I'm supposed to use more words I guess
Very helpful, not at all pushy staff.
Very helpful, not at all pushy staff. I'm supposed to use more words I guess
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Pallotta mobile service took care of my flat tire.
Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!
Pallotta mobile service took care of my flat tire.
Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know our mobile service was able to help you out with your flat tire! It's great that Alex and the rest of the Pallotta Ford team were responsive and efficient. Thanks for sharing this excellent review, we appreciate it!
We were greeted by a bunch of smiling faces.
We were greeted by a bunch of smiling faces. Our salesman Jeff Varner was knowledgeable, professional and friendly. He made the buying process very smooth from beginning to end. It was a pleasure working with him, I would highly recommend him. The finance man was easy to work with. He took his time going over the loan and was very articulate. He was also very knowledgeable and professional. A+ transaction from start to finish. They are both an asset to your dealership.
We were greeted by a bunch of smiling faces.
We were greeted by a bunch of smiling faces. Our salesman Jeff Varner was knowledgeable, professional and friendly. He made the buying process very smooth from beginning to end. It was a pleasure working with him, I would highly recommend him. The finance man was easy to work with. He took his time going over the loan and was very articulate. He was also very knowledgeable and professional. A+ transaction from start to finish. They are both an asset to your dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that Jeff and our finance team were able to provide a smooth buying process for you at Pallotta Ford. We appreciate your recommendation, and we'll be sure to pass along the kind words!
My salesman Talon Wood is so amazing and Palotta has
My salesman Talon Wood is so amazing and Palotta has never let me down on anything.
My salesman Talon Wood is so amazing and Palotta has
My salesman Talon Wood is so amazing and Palotta has never let me down on anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear that Talon and Palotta have taken excellent care of you. Thank you for choosing Pallotta Ford Lincoln!
Replaced hose from recall.
Replaced hose from recall. Jack was so polite and I felt important to him. When I walked Tom my car I was so surprised and happy. Jack had washed my car! I knew it needed it Thank you Jack.
Replaced hose from recall.
Replaced hose from recall. Jack was so polite and I felt important to him. When I walked Tom my car I was so surprised and happy. Jack had washed my car! I knew it needed it Thank you Jack.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Jack made your visit to Pallotta Ford Lincoln a memorable one! It's great to see our team went the extra mile for you. Thanks for sharing this with us — we look forward to your next visit!
Pollota did a wonderful job to service my car.
Pollota did a wonderful job to service my car. They have wonderful sales and service. I would highly recommend Tallan Wood in the sales department.
Pollota did a wonderful job to service my car.
Pollota did a wonderful job to service my car. They have wonderful sales and service. I would highly recommend Tallan Wood in the sales department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a wonderful experience with our sales and service teams at Pallotta Ford Lincoln. Your recommendation of Tallan is greatly appreciated! Thanks for your review.