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Rick Ball Ford - Sedalia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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A+ Jeff Ahnen is superior.

I had been looking for a good, used truck for a long time. I got in contact with Jeff Ahnen and he kept an eye out for me. When the right truck rolled onto the lot, he gave me a call and set up a test drive. 8 months later, I am extremely happy with my purchase and would recommend Rick Ball Ford Sedalia and specifically, Jeff Ahnen, to my closest friends. Jeff is the consummate professional and just a nice guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your business. It was a pleasure serving you and we look forward to assisting you with all of your automotive needs both now and in the future

Great experience at Rick Ball Ford in Sedalia

We were coming home from the Lake of the Ozarks and decided to stop in to see if they had a good clean Ford Truck on the lot, found one that caught my eye, a 2012 Ford F-150, with low mileage, this one looked brand new, just like it had come off the showroom floor. Can not say enough good things about Rick Ball Ford, and especially our salesman , Jeff Ahen. We live in Basehor, KS, a 2-1/2 hr drive from Sedalia, MO. Our salesman did everything possible to get the deal that we wanted......long story short, we went back a week later and sealed the deal, they agreed to put a Tonto Cover on the Truck in place of the camper shell that was on it and they had to special order it in. We got a great deal and met some great people. Want a great salesman who is professional, kind and courtesy and not pushy , we highly recommend that you ask for Jeff, he will do everything in his power to get the deal you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dan, Thank you for your review! We are always happy to know when a customer has received exceptional customer service. Please let us know if you need anything in the future!

Buying my first car

When I stepped onto the lot I was immediately greeted by Jeff Ahnen and he was very polite. I had told him that I have never bought a car for myself before and that I had no idea what to look for and what to stay away from and warned him I would have a lot of questions. Every time I asked him a question, even when it was a silly one, he always remained patient with me and you could tell he was happy to help me out. Having him help me purchase my first vehicle was an easier experience than I was expecting. I am definitely going to be returning to this dealership to buy my cars in the future. Thank you so much Jeff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience. We're happy that Jeff provided you with a great car buying experience. Thanks again, and enjoy your new car!

Jeff Ahnen

Jeff Ahnen was a pleasure to work with. A little different situation working strickly over the interent, email and telephone, but worked out very well and I was very pleased with the result.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I am so happy to hear that you love your new car! Thank you so much for your business and for taking the time to share the experience you had purchasing your new car! If there is ever a question you have, or anything we can help you with please do not hesitate to call us!

BUYING A LINCOLN MKZ at RICK BALL FORD LINCOLN

?This dealership was top notch! Jeff Ahnen went above and beyond to make sure I purchased the car I wanted and the options I wanted.He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend RICK BALL(Jeff Ahnen in particular) to anyone who is looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your experience at Rick Ball Ford Lincoln. We sure do appreciate your business! Best, Ryan Ball

Review on Jeff Ahnen's performance

First of all, the new Rick Ball building in Sedalia is VERY nice! Jeff was the person I dealt with when buying my vehicle, and I have to say he was AWESOME! Not once did I feel pressured. If he didn't have an answer to a question, he was quick to get it. He was very friendly, and patient (as I am not the easiest person to deal with, and my girlfriend is even worse). I definitely recommend at least talking to him, if you're in the market for a new vehicle. And the company, in general, was actually a delight to work with. They really do go out of their way to help you find what you're looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bryan, Thank you so much for taking the time to share your experience at Rick Ball Ford Lincoln. Jeff is a great asset to us here at the dealership and we are not surprised he gave you amazing customer service!

Rick Ball Ford = Quality Service

The complete process here was fast and smooth. Jeff Ahnen answered all the questions i had and accommodated a test drive on short notice. Everyone stayed late to get the deal done. And when i came in the next day signing everything went fast. Next time im in the market for a new vehicle Rick Ball Ford is getting my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car! We really appreciate your business and also the time you took to share your experience at the dealership. I will happily pass along your kind words to Jeff!

Rick Ball Ford in Sedalia

Rick Ball made it so easy for us to drive away with a new car the same day! Loved the dealership, our salesman, the finance guy, the owner - awesome place. We will definitely do business there again when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience. We're happy that everyone provided you with a great car buying experience. Thanks again, and enjoy your new car!

Rick Ball Ford Review-Jeff Ahnen

I recently bought a 'new to me' Ford Escape from Jeff Ahnen at Rick Ball Ford. It had been a long time since I had purchased a car and Jeff helped make it a positive experience. He listened to what I wanted and answered all my questions. I am very happy with my purchase and would easily buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Renee, Thank you so much for your kind words even more than words. All of us here at Rick Ball Ford Lincoln appreciate your continued business! If at any time you have any questions please don't hesitate to contact us. Congratulations on your new car!

Best Experience

Best experience I have ever had. Josh was amazing. Would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim, Thank you so much for your kind words, and taking the time to share them. I know Josh takes great pride in providing the best customer service possible. Please let me know if there is anything that we can assist you with in the future.