Sakelaris Ford of Rolla

This is the type of nasty used car dealership that gives everyone else a bad name. These guys are famous all the way from St Louis to Springfield. Don't complain if the car they sold you breaks down, otherwise they will threaten you with their lawyers that they like to brag about. More likely, they use them to keep themselves out of jail. Throwing your keys on the roof of their building is typical behavior when trying to return their crap car for your old trade in back. Everyone knows all about these guys. ANYWHERE ELSE would be a better choice. RUN!

Three sessions of over eight hours each to fix a problem that we were assured would take three hours, and still is not resolved. Strongly discourage anyone with a diesel to allow Sakelaris Ford service department to ever touch it.

They play to many games there. Went to go look at a particular car and simplied asked how much it was. That’s when the game started. They will not tell you how much the vehicle is. They sit you down and start collected every bit of your info as they can then want to send you on a test drive as though that’s going to make you want to buy it more. This went on for a little while and when I asked the sales manager again how much they are asking for it he was like I don’t know. Really? You are the sales manager. What a joke. I heard about this place being a terrible place to deal with but, decided to check them out anyway. Shame on me I guess.

Chris is AMAZING...attentive, reliable, and understanding. He's ALWAYS willing to help, and he's SUPER FUNNY!! thanks for being so friendly and thoughtful. 😊

Canned reply, did not answer the question I asked. Just an attempt to creat urgency on my part. Will not ask another question!

My experience so far has been a very good one. I called to inquire about an older vehicle and I was pleased that Sakelaris was willing to work with us even though what we are looking for is older vehicle. I would certainly give them a chance and we would have to do a considerable drive as we live in Kansas. Thank you for your patience and help. It's so appreciated they weren't just concerned about selling us a car but we're concerned about what we needed.

Worst car ever. Bought a 2015 GMC Acadia in April and I have not stopped replacing parts since. I am well over $2,000 in to parts and labor, and now I have to replace yet another part. You are better off walking. This dealership is pushy, and will walk all over you to sell you a piece of xxxx car. 10 out of 10 do not recommend.

Service Department is the worse, they are rude and condescending. I would crawl thru xxxx on my hands and knees before I would step foot on Sakelaris property! I've driven Ford's for 30 years and no Dealership has ever treated me like this. From now on Hutchinson Ford in St James will service my Wife's car from now on! I would not recommend this Dealership to my worst Enemy!

I experienced transmission problems going through Rollo during a 1950-mile trip. I stopped at Sakalaris Ford and spoke with Samantha, a service representative, who was immediately helpful. Gary and Pam arranged for me to get a rental vehicle at a nearby Ford dealership and drove me 7 miles to pick up the rental. The transmission technologist diagnosed the problem, ordered the part, tested the car, and had me on the road in less than 24 hours! Terrific service! Thanks to the service people at Sakalaris Ford.

Bought a vehicle that needed things fixed in june its January very little communication from them nothing fixed all minor issues but no word for months and no vehicle to ride while mine is worked on the offer is to have their salesman chauffeur my wife and kids on personal time and car where needed for 2 days they want me to call and wait on a ride or have a ride wait at my house or my job never would that be acceptable asked what if I needed something at night as a emergency. No real care about that royalty before you buy useless once they got their money