Skip to main content

Stivers Ford of Montgomery

(1,118 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–9:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–7:00pm 9:00am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday Closed Closed
New (866) 248-5316 (866) 248-5316
Used (855) 372-7436 (855) 372-7436
Service (866) 818-9163 (866) 818-9163

Reviews

(1,118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stivers Ford of Montgomery from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service!

I had my driver's airbag problem fixed (following receipt of the Safety Recall documentation). I waited for the car. I was expecting about and hour wait and was delighted that it only took 30 minutes. Service department personnel were very courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lincoln MKC

I purchased a 2015 MKC from Stivers in Montgomery, Alabama. Derek Brown was excellent! He was informative, professional, and made the experience well worth the drive to Montgomery, I am completely satisfied with everyone that I came into contact with at Stivers! I am recommending them to everyone I know - even on my Facebook page! I couldn't be happier with the service and the SUV. It's beautiful - I love it! Thank you to everyone at Stivers! Sandra Glover

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lincoln TownCar

Service on my TownCar was scheduled by Kacie Smith. I was impressed with her knowledge of vehicles, plus she is very personable and since she was extremely busy that impressed me as well. I was promptly scheduled and I believe I got good service as my vehicle seems to be fixed now. Its only been a day driving it so I cannot say for absolute certain. But at this point I believe the service was satisfactory. I am pleased with the dealership and will recommend it to all persons I know and will certainly purchase my next vehicle from Stivers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

F150 Purchase

I purchased 2013 f150. traded in current vehicle. My sales man was very good. My only issue was the dishonesty about financing kickback to the dealer. I asked specifically if the rate I was being offered was the best offered to the dealer. When I discovered that I was financed about 1.2% over one of the rates offered to me, I realized I was deceived. I realized this goes on so I specifically asked. I was told a certified truck and new trucks get the best rate available from ford and other lenders. Regulations for mortgages don't allow this. I understand how the car trade system works and all i want is to know the truth. why does a car deal have to be a lie? We don't need more government but Where is the CFPB with loans on cars? Sad....

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Best experience I've ever had buying a car no other dealer has been as honest or helpful as they were to me and my family

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

The team at Stivers provided excellent Service right from the start. I inquired online to multiple dealerships and only Ryan Cole called immediately with information and worked with me. Other local dealerships did not want to work with me on a deal. So I went to Alabama from Florida because they wanted my business. They did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Vehicle Purchase

Gary Montgomery made the purchase and pick-up of the vehicle a very enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thanks!

Please remember that service after the sale is just as important as before it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

GREAT SERVICE WITH PURCHASE

SHAUN AND JOHNNY WERE VERY HELPFUL IN HELPING ME MAKE A SELECTION OF A LARGE TRUCK FOR HAULING. THERE WERE MANY THINGS THAT I HAD NO KNOWLEDGE ABOUT ,THAT THEY MADE SUGGESTIONS AND EDUCATED ME SO I COULD MAKE A GOOD SELECTION PENDING ON MY NEEDS . THEY DID A GREAT JOB!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Stivers

I am always treated well when i visit for my maintenace. I really appreciated that they took the time to vaccum and wash my truck for me. 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No