Reviews
A wonderful experience at Stivers Ford
Outstanding service?responsive and very courteous. Great job by Jim McCain overseeing the repair of my Explorer after an accident.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love our new Mazda CX-9
We had a great buying experience. Our salesman was ill and another professional was assigned promptly to help us. He was very thorough and helpful. He took the time to explain everything and checked on us frequently during the process. We got a great price and are enjoying our new Mazda CX-9.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2001 LS
Just routine maintenance on 2001 LS. The Quick Lube Lane was idea for me. The staff seems to really helpful and through in reviewing member's vehicle. I was impressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great services
Excellent service.... ......... ,........ .......... ..........
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
james carpenter
service department great, kept me informed of progress. angie
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine 6 month checkup
In and out within the scheduled time frame. Robert noticed my ID card and applied the military discount. Appreciate that. Also like the quick wash before releasing the car for pickup.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Customer Service
The service technician was very knowledgeable and helpful in answering all my questions. Couldn't ask for better service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Highly recommended
I purchased a 2015 Eco-boost Mustang , this is the 5th vehicle I've Purchased at Stivers Ford , Lincoln . I've purchased all of the cars thru Gary Montgomery , he makes buying a vehicle a pleasant experance and should be considered a very valueable asset to Stivers Ford , other than the 5 vehicles I've purchased I recommened Stivers Ford to two other friends who purchased thru Gary and were very pleased with their experance also. In my opinion Stivers Ford is by far the best Ford dealership that has ever been located in Montgomery , all past Ford dealerships located in Montgomery failed miserably by comparison . Hopefully this dealership will stay in Montgomery and continue to provide excellent service, excellent customer service, and an overall excellent buying experance to its customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
As soon as I pulled up someone was there to help me. Matt took his time with me and made me feel very welcomed. I gave him a description and price range and I was very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
car owner
The staff was very nice, enviroment was clean and comfortable. I was in and out in an hour. However, I had my tires rotated and balanced and the next day my light came on, so when I checked the air pressure, 3 were at 32lb and 1 was at 42lb. Will need to come back to get the light turned off.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
