Reviews
They are all about taking care of their clients and
They are all about taking care of their clients and making sure everything is convenient and well done.
They are all about taking care of their clients and
They are all about taking care of their clients and making sure everything is convenient and well done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ward was terrific at first- until the papers were signed
Ward was terrific at first- until the papers were signed and the money was handed over. First, the car on the website was a little different than the car that was delivered to me, being that it had about 3000 more miles on it, then was advertised. It was also on the website that I had several features that it does not have. Ward promised me that it had been looked over by their mechanic. When I got the car, it was very, obviously extremely dirty under the hood. There was dirt in the glove box… It obviously was not cleaned and taken care of like he told me it was. I started noticing things wrong with it right away. I could not get the car in to the Cadillac dealership here to look at for about a week. When I did, they gave me a print out of things that were wrong with it and needed to be fixed. That amount totaled just about $12,000. On a car that cost me $16,500 – that just seems fricking nuts. I am a disabled widowed woman who feels very taken advantage of. I literally bought this car on November 24 and have put less than 100 miles on it so far and have already had to replace the tires, the battery, get an oil change… Things that you think the dealership would have taken care of before selling it. I have tried calling multiple times and texted multiple times to no avail. Nobody ever calls me back. I have screenshots and papers printed for all of this so if you need proof, I have it. Pictures included. I would not ever send anybody to the dealership. The management is horrible. Imagine if your mother or your grandmother got this car how angry you would be,that’s how I feel. All I can say is karma I definitely would not recommend ever.
Ward was terrific at first- until the papers were signed
Ward was terrific at first- until the papers were signed and the money was handed over. First, the car on the website was a little different than the car that was delivered to me, being that it had about 3000 more miles on it, then was advertised. It was also on the website that I had several features that it does not have. Ward promised me that it had been looked over by their mechanic. When I got the car, it was very, obviously extremely dirty under the hood. There was dirt in the glove box… It obviously was not cleaned and taken care of like he told me it was. I started noticing things wrong with it right away. I could not get the car in to the Cadillac dealership here to look at for about a week. When I did, they gave me a print out of things that were wrong with it and needed to be fixed. That amount totaled just about $12,000. On a car that cost me $16,500 – that just seems fricking nuts. I am a disabled widowed woman who feels very taken advantage of. I literally bought this car on November 24 and have put less than 100 miles on it so far and have already had to replace the tires, the battery, get an oil change… Things that you think the dealership would have taken care of before selling it. I have tried calling multiple times and texted multiple times to no avail. Nobody ever calls me back. I have screenshots and papers printed for all of this so if you need proof, I have it. Pictures included. I would not ever send anybody to the dealership. The management is horrible. Imagine if your mother or your grandmother got this car how angry you would be,that’s how I feel. All I can say is karma I definitely would not recommend ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
we looked at a number of different cars and models.
we looked at a number of different cars and models. Vision was great about explaining the differences and value each had to offer. would definitely recommend!
we looked at a number of different cars and models.
we looked at a number of different cars and models. Vision was great about explaining the differences and value each had to offer. would definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, thanks for the review. Enjoy your new Nautilus! - Ward T. Cater
Very friendly staff.
Very friendly staff. Ward walked me through how things work from key pad to other technology. Service department was very helpful as well. Great people!! Randy Smith
Very friendly staff.
Very friendly staff. Ward walked me through how things work from key pad to other technology. Service department was very helpful as well. Great people!! Randy Smith
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good to work with.
Good to work with. Good selection on the lot. Comfortable and clean waiting area. Very nice place.
Good to work with.
Good to work with. Good selection on the lot. Comfortable and clean waiting area. Very nice place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star review! We are so glad you had a great experience purchasing your new vehicle with Vision Ford. We're thrilled you're part of the Vision Ford family and hope you enjoy your new car for many years to come. We look forward to being here for you for all your future sales or service needs.
Thank you for your kind words Paula! Excited for you!
AJ and Jesse made the process painless and easy ,will
AJ and Jesse made the process painless and easy ,will recommend to friends and family. These guys worked hard for my business which at other dealerships that I have been to ,they just don’t. These guys hit it out of the park in my books!
AJ and Jesse made the process painless and easy ,will
AJ and Jesse made the process painless and easy ,will recommend to friends and family. These guys worked hard for my business which at other dealerships that I have been to ,they just don’t. These guys hit it out of the park in my books!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just purchased a Lincoln at Vision Ford in Wahpeton.
I just purchased a Lincoln at Vision Ford in Wahpeton. My husband had called in advance to make sure they had the car we wanted in there inventory because we were from out of town. The sales people were very friendly, easy to deal with and professional in every way. I would highly recommend Vision Ford..
I just purchased a Lincoln at Vision Ford in Wahpeton.
I just purchased a Lincoln at Vision Ford in Wahpeton. My husband had called in advance to make sure they had the car we wanted in there inventory because we were from out of town. The sales people were very friendly, easy to deal with and professional in every way. I would highly recommend Vision Ford..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vision Ford had great customer service.
Vision Ford had great customer service. Everyone that we dealt with when buying our new car was friendly
Vision Ford had great customer service.
Vision Ford had great customer service. Everyone that we dealt with when buying our new car was friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob and Jesse were awesome to deal with.
Rob and Jesse were awesome to deal with. They both went above and beyond to make sure that I was really satisfied with the purchase of my new Ford Focus Titanium. I will definitely be back when I'm ready for my next vehicle.
Rob and Jesse were awesome to deal with.
Rob and Jesse were awesome to deal with. They both went above and beyond to make sure that I was really satisfied with the purchase of my new Ford Focus Titanium. I will definitely be back when I'm ready for my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
