Reviews
Dave was very helpful in navigating purchase of GV80
Dave was very helpful in navigating purchase of GV80 online and then in person for final details. My only suggestion is that the dealership hire more sales people to upgrade the sales / service experience as Dave had to manage three sales all at once, rotating between three parties / three desks to keep things moving. He did his best to expedite the delivery process. After one day driving the vehicle, we are enjoying it.
Dave was very helpful in navigating purchase of GV80
Dave was very helpful in navigating purchase of GV80 online and then in person for final details. My only suggestion is that the dealership hire more sales people to upgrade the sales / service experience as Dave had to manage three sales all at once, rotating between three parties / three desks to keep things moving. He did his best to expedite the delivery process. After one day driving the vehicle, we are enjoying it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
David Cox was very pleasant to work with and took the
David Cox was very pleasant to work with and took the time to explain everything. I would highly recommend him to anyone looking to purchase a Genesis.
David Cox was very pleasant to work with and took the
David Cox was very pleasant to work with and took the time to explain everything. I would highly recommend him to anyone looking to purchase a Genesis.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave was great to work with and I never felt pressured.
Dave was great to work with and I never felt pressured. I know the deal we made was fair and I am very happy about my purchase.
Dave was great to work with and I never felt pressured.
Dave was great to work with and I never felt pressured. I know the deal we made was fair and I am very happy about my purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're glad to hear Dave made the process easy and pressure-free. Enjoy your new vehicle, and thanks for choosing Genesis of Merrillville!
Justin and Adam was very professional , courteous,
Justin and Adam was very professional , courteous, straight forward , very helpful and caring. They took great care of me .
Justin and Adam was very professional , courteous,
Justin and Adam was very professional , courteous, straight forward , very helpful and caring. They took great care of me .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're glad Justin and Adam provided professional, courteous, and caring service. We appreciate you choosing Genesis of Merrillville and look forward to seeing you again!
Justin and Adam are the true heroes here!
Justin and Adam are the true heroes here! From start to finish! From the moment we started the conversation of buying to walking out the door. This was one of our best experiences buying a car. No pressure from anyone. We'll probably be returning customers.
Justin and Adam are the true heroes here!
Justin and Adam are the true heroes here! From start to finish! From the moment we started the conversation of buying to walking out the door. This was one of our best experiences buying a car. No pressure from anyone. We'll probably be returning customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that Justin and Adam made your experience enjoyable and stress-free from start to finish. We pride ourselves on providing a no-pressure, customer-first approach, and it’s great to know that it resonated with you. We look forward to welcoming you back as returning customers – we’re here whenever you need us!
Thanks Genesis Merrillville Team - you guys are great and
Thanks Genesis Merrillville Team - you guys are great and you made the lease process very smooth and comfortable!
Thanks Genesis Merrillville Team - you guys are great and
Thanks Genesis Merrillville Team - you guys are great and you made the lease process very smooth and comfortable!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We're glad to hear the Genesis of Merrillville team made your lease experience smooth and comfortable. We appreciate your support and look forward to helping you again in the future!
Big shoutout to Justin for the amazing customer service!
Big shoutout to Justin for the amazing customer service! Made the whole process so smooth and easy. Super knowledgeable too!
Big shoutout to Justin for the amazing customer service!
Big shoutout to Justin for the amazing customer service! Made the whole process so smooth and easy. Super knowledgeable too!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and shoutout! We’re thrilled to hear that Justin made your experience smooth and stress-free. Providing exceptional service and expertise is what we strive for, and we’re glad it showed. Enjoy the drive, and don’t hesitate to reach out if there’s anything more we can do for you!
Justin was terrific -- the right amount of helpful and
Justin was terrific -- the right amount of helpful and let us have plenty of time. Informative and has had strong follow up since we bought the car. It was a 4+hour drive for us round trip and worth every minute to get a fantastic deal on a gorgeous GV60. Thank you Justin and the Genesis of Merrillville team!
Justin was terrific -- the right amount of helpful and
Justin was terrific -- the right amount of helpful and let us have plenty of time. Informative and has had strong follow up since we bought the car. It was a 4+hour drive for us round trip and worth every minute to get a fantastic deal on a gorgeous GV60. Thank you Justin and the Genesis of Merrillville team!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!
Outstanding Experience with Dave and the Genesis of
Outstanding Experience with Dave and the Genesis of Merrillville Team! Dave and the entire staff at Genesis of Merrillville were absolutely outstanding! From start to finish, they made our out-of-state purchase seamless and stress-free. This was our first time handling a transaction like this, and we couldn't be more thankful to have had Dave and his team guiding us every step of the way. We’re completely in love with our new vehicle and truly appreciate the professionalism, care, and attention we received. Thank you, Dave and everyone at Genesis of Merrillville, for making this experience such a positive one!
Outstanding Experience with Dave and the Genesis of
Outstanding Experience with Dave and the Genesis of Merrillville Team! Dave and the entire staff at Genesis of Merrillville were absolutely outstanding! From start to finish, they made our out-of-state purchase seamless and stress-free. This was our first time handling a transaction like this, and we couldn't be more thankful to have had Dave and his team guiding us every step of the way. We’re completely in love with our new vehicle and truly appreciate the professionalism, care, and attention we received. Thank you, Dave and everyone at Genesis of Merrillville, for making this experience such a positive one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! We’re honored you chose Genesis of Merrillville for such an important purchase—especially from out of state—and thrilled to hear that Dave and the team made the process smooth and stress-free for you. We know buying a vehicle from a distance can come with added uncertainty, so it means a lot to know you felt supported and confident every step of the way. Your kind words about the professionalism and care you received truly motivate us to continue delivering exceptional service. Enjoy every mile in your new Genesis, and please don’t hesitate to reach out if we can assist you in the future. Welcome to the Genesis of Merrillville family!
Dave Cox was terrific!
Dave Cox was terrific!! 6Stars!! He was thorough, patient and thoughtful. He was a good listener. Adam and Jaki were great as well. Genesis should be proud of their team in Merrillville. I spent my career in sales. I know what works. I'll definitely recommend Genesis Merrillville. Oh, and I like the car. We now own 3. Nolie. A 24, 25 and '26 GV70s all.
Dave Cox was terrific!
Dave Cox was terrific!! 6Stars!! He was thorough, patient and thoughtful. He was a good listener. Adam and Jaki were great as well. Genesis should be proud of their team in Merrillville. I spent my career in sales. I know what works. I'll definitely recommend Genesis Merrillville. Oh, and I like the car. We now own 3. Nolie. A 24, 25 and '26 GV70s all.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We're thrilled to hear that Dave, Adam, and Jaki made such a strong impression—your background in sales makes your feedback especially meaningful. We’re honored to have earned your trust and business, and proud to know you now own not just one, but three GV70s! Your continued support means the world to us. Thank you again for recommending Genesis of Merrillville—we look forward to serving you and your family for years to come!