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Universal Genesis

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
Visit Universal Genesis
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 12:00pm–6:00pm Closed

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New (689) 283-9114 (689) 283-9114
Used (833) 392-3952 (833) 392-3952
Service (855) 620-5955 (855) 620-5955

Inventory

See all 103 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Here at Universal Genesis, it is our mission to be the automotive home of drivers in the Orlando, FL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Orlando.
We strive to help and serve customers to the best of our ability!

Service center

Phone number (855) 620-5955

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Genesis from DealerRater.

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I called for a cars that listed To ask for the

I called for a cars that listed To ask for the availability. They said it was available after driving 30 minutes getting out of work dropping kids off. I get there to tell me that the car was sold last night at 10 o’clock. The Internet sales person texted me at least three times during the day to see if I was coming in when she knew the car was not available. Just really unacceptable and disregard for your time I would go to another dealer.

I called for a cars that listed To ask for the

I called for a cars that listed To ask for the availability. They said it was available after driving 30 minutes getting out of work dropping kids off. I get there to tell me that the car was sold last night at 10 o’clock. The Internet sales person texted me at least three times during the day to see if I was coming in when she knew the car was not available. Just really unacceptable and disregard for your time I would go to another dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Asked to be contacted and after 48 hours, no response. I...

Asked to be contacted and after 48 hours, no response. I wanted to buy a G80 and was told a person would contact me. I followed up twice and still nothing. Time to move on to another company.

Asked to be contacted and after 48 hours, no response. I...

Asked to be contacted and after 48 hours, no response. I wanted to buy a G80 and was told a person would contact me. I followed up twice and still nothing. Time to move on to another company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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