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Bill Dodge GMC Buick

(258 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 2 awards
2021 state dealer award
2021 consumer dealer award
New (207) 813-3906 (207) 813-3906
Used (207) 813-3946 (207) 813-3946
Service (833) 422-4333 (833) 422-4333

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Dodge GMC Buick from DealerRater.

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Excellent as always!

Always treated the greatest at Bill Dodge! Eric Ferguson is always a pleasure to work with!! We trust whatEric tells us to keep our truck safe and on the road

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear it - thanks again!!

Best truck buying experience!

I want to take a minute to thank Matt and his team at Bill Dodge GMC. I recently purchased a 19 Denali HD from Matt and the experience was one of the best and easiest I have had when purchasing a vehicle. Matt was very knowledgeable and professional. He answered all questions that I had and made me feel at home. I will definitely be back for all my service needs and vehicle purchases in the future. I love my truck and am extremely grateful to Matt and everyone that helped me out at Bill Dodge GMC. Thank you, Travis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Matt and the team had a blast working with you, Travis. We always love seeing a customer thrilled with such an epic truck!! Congrats again!

Great and thorough service- kind and professional employees

All employees I have encountered are friendly, professional and kind. I appreciate everyone's help since I obtained my Nissan Rogue in 2015. Thank you! I don't know all the names of everyone who has worked on my vehicle at the Westbrook and Saco locations but I appreciate all of them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business greatly, thank you again!!

Dependable service

It’s so secure and leave your car there while you go to work, then come back and have it already for you to pick up that’s the type of service that’s reliable and dependable, and if you needed a courtesy ride to your job that would definitely be there for you to bring me to work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business as well as the kind words, thank you again!

Inspection and warranty work

I arrived and was greeted by name and was made to feel welcome. I was shown to a comfortable waiting room and offered a coffee or water and my work was done in a short while

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear it, Steve, thank you again!

On schedule, easy and relaxed

As usual, got there, they took the vehicle immediately and performed the necessary work in quick fashion and I was out! Quick, relaxed and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, thank you!

Service

Overall great. Had my car mini detail drivers side was great. Passenger side not so great. However when the bill came my rewards covered it all. So I wasn’t so picky about the details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for your business, as well as the feedback, it is greatly appreciated! We have shared your message with the team as well to go over with the staff. Thanks again!

Service

First follow up service on new truck got me right in and was out within a half hour. No issues no concerns. Quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear it - thank you again for your business!

Buying a new car.

Buying a new Cadillac wasn't planned yesterday but Ken Sweet made it wonderful. His first time Cadillac sold to our first time Cadillac also. Thank you Ken for your excellent salesmanship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats again, and thank you! We appreciate your business greatly!

GMC Sierra

We have enjoyed working with our salesman David Durocher. This is our 3rd purchase with him. Always there to assist you and no pressure to buy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, Jeff, thank you again!