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Bill Walsh GMC Truck of Ottawa

(31 reviews)

Reviews

(31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Walsh GMC Truck of Ottawa from DealerRater.

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Melonie - is the best salesperson I have ever dealt with!

Melonie - is the best salesperson I have ever dealt with! She answered so many questions for me. Helped me get the best deal. We drove from West Lafayette. She had everything ready. Paperwork done in 20 minutes. Best experience I’ve ever had buying a vehicle THANK YOU

Melonie - is the best salesperson I have ever dealt with!

Melonie - is the best salesperson I have ever dealt with! She answered so many questions for me. Helped me get the best deal. We drove from West Lafayette. She had everything ready. Paperwork done in 20 minutes. Best experience I’ve ever had buying a vehicle THANK YOU

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you so much for your amazing review. We’re thrilled to hear Melonie made your car-buying experience so smooth and enjoyable. It’s great to know her preparation and helpfulness made the trip from West Lafayette worthwhile. We truly appreciate your kind words and are so glad you found the best deal with us. Enjoy your new vehicle.

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Pore services I would not suggest getting a car from this

Pore services I would not suggest getting a car from this place. People are handling multiple candidates at the same time while checking in on you thank Jeremy.

Pore services I would not suggest getting a car from this

Pore services I would not suggest getting a car from this place. People are handling multiple candidates at the same time while checking in on you thank Jeremy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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the salesperson and this dealership did everything they

the salesperson and this dealership did everything they can to try to find me my new truck. their lifetime warranty alone is worth shopping here

the salesperson and this dealership did everything they

the salesperson and this dealership did everything they can to try to find me my new truck. their lifetime warranty alone is worth shopping here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very happy with my visit and car shopping experience at

Very happy with my visit and car shopping experience at Bill Walsh Chevrolet today! Everyone from my sales associate Jeremey to other staff members I dealt with were the best! I would definitely do business here again!

Very happy with my visit and car shopping experience at

Very happy with my visit and car shopping experience at Bill Walsh Chevrolet today! Everyone from my sales associate Jeremey to other staff members I dealt with were the best! I would definitely do business here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We’re thrilled to hear that Jeremey and the rest of our team made your car shopping experience such a positive one. Your kind words mean a lot, and we look forward to welcoming you back whenever you’re ready for your next vehicle.

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Jeremy was very helpful in the purchase of our used car.

Jeremy was very helpful in the purchase of our used car. We are very happy with our purchase!

Jeremy was very helpful in the purchase of our used car.

Jeremy was very helpful in the purchase of our used car. We are very happy with our purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Alice, thank you so much for your 5-star review. We’re thrilled to hear that Jeremey was able to make your car-buying experience smooth and helpful. We’re glad you’re happy with your purchase and truly appreciate you choosing us. Enjoy your new ride, and we’re always here if you need anything down the road.

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Very pleasant experience with no pressure.

Very pleasant experience with no pressure. I worked with Jeremy R. And he was very helpful, also the free lifetime warranty person- I believe Jeff is his name. I would highly recommend heading to Bill Walsh’s Norris Dr. location in Ottawa, ill. They will work with you!

Very pleasant experience with no pressure.

Very pleasant experience with no pressure. I worked with Jeremy R. And he was very helpful, also the free lifetime warranty person- I believe Jeff is his name. I would highly recommend heading to Bill Walsh’s Norris Dr. location in Ottawa, ill. They will work with you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kldecka53, thank you so much for your wonderful review and 5-star rating! We're thrilled to hear that your experience was pleasant and pressure-free. Jeremey T. and Jeff are both dedicated to making our guests feel welcome and supported, and we're glad they could help make your visit special.

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Our son needed a car, i called Steve for the 3rd time in

Our son needed a car, i called Steve for the 3rd time in 7 months, told him about a car my son found online and he said come on in and drive it. He loved it, so we went in today and filled out the paperwork and left a with a new car. They are awesome there. All are very nice and help out in any way. Steve, you are awesome and thank you for all of your help!

Our son needed a car, i called Steve for the 3rd time in

Our son needed a car, i called Steve for the 3rd time in 7 months, told him about a car my son found online and he said come on in and drive it. He loved it, so we went in today and filled out the paperwork and left a with a new car. They are awesome there. All are very nice and help out in any way. Steve, you are awesome and thank you for all of your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Jill, for the wonderful 5-star review. We’re thrilled to hear that Steve was able to help your family once again—third time’s a charm! It means a lot that you continue to trust us with such important decisions. We're glad your son found a car he loves and that the process was smooth and stress-free. We’ll be sure to pass along your kind words to Steve and the entire team. Thank you for being part of the Bill Walsh family.

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Bill Walsh Superstore!

Bill Walsh Superstore! Helped us tremendously to get out of our lease and into a better financial situation. We are very appreciative!

Bill Walsh Superstore!

Bill Walsh Superstore! Helped us tremendously to get out of our lease and into a better financial situation. We are very appreciative!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5 stars and recommending Trevor. We’re really happy he could help you get out of your lease and into a better financial spot. We appreciate your kind words and are here if you need anything!

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Had a great experience at Bill Walsh!

Had a great experience at Bill Walsh! Bob was knowledgeable, patient and answered all of my questions. He even gave me time alone for me to decide. Trevor looked up an extra rebate and even found a great interest rate for the time frame I wanted. There was no pressure and I felt heard and taken care of. I drove from Chicago for the free lifetime power train warranty but got so much more! The best experience buying a car I’ve had in 30 years.

Had a great experience at Bill Walsh!

Had a great experience at Bill Walsh! Bob was knowledgeable, patient and answered all of my questions. He even gave me time alone for me to decide. Trevor looked up an extra rebate and even found a great interest rate for the time frame I wanted. There was no pressure and I felt heard and taken care of. I drove from Chicago for the free lifetime power train warranty but got so much more! The best experience buying a car I’ve had in 30 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you so much for taking the time to share your exceptional experience at Bill Walsh. We're thrilled to hear that Bob's knowledge and patience, along with Trevor's dedication to finding you the best rebate and interest rate, made your car-buying journey so positive. We truly believe in providing a no-pressure environment where our customers feel heard and valued, and it's incredibly rewarding to know we achieved that for you. We're delighted that the free lifetime powertrain warranty brought you from Chicago, and even more so that you found so much more than just that. Your 30 years of car-buying experience make your feedback especially meaningful to us. We strive to create the best possible experience for every customer, and we're honored to have earned your trust. We look forward to serving you again in the future, Martha!

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We have been searching a a truck with all the features we

We have been searching a a truck with all the features we wanted and found it at Bill Walsh. Their private for the 2022 Sierra was very competitive, no haggling and the inclusion of a lifetime power train was icing on the cake. Jeremey Torres was grate to work with an dher made sure we got what we were looking for with no pressure. Such a great experience, we highly recommend.

We have been searching a a truck with all the features we

We have been searching a a truck with all the features we wanted and found it at Bill Walsh. Their private for the 2022 Sierra was very competitive, no haggling and the inclusion of a lifetime power train was icing on the cake. Jeremey Torres was grate to work with an dher made sure we got what we were looking for with no pressure. Such a great experience, we highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

twescoubas, what a great review! We are so happy you found your truck, and that Jeremey Torres made it a great experience. Thank you!

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