Reviews
Write a reviewCapitol Chevy in Salem Oregon
I bought my Chevy Cruze at Capitol. Whenever I take it in for service, they do a good job and are very courteous and professional. I?ll buy my next car there at some point.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
We found ourselves in a situation where my old vehicle blew a cylinder and we needed a new-to-us car on a budget. From the first contact to driving away in our car we felt valued and treated well. Thank you for making a difficult time a little bit easier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jennifer, thank you for sharing this review for our team. We always want to do all we can to ensure our guests are well taken care of. If there is anything else we can be of assistance with, please do not hesitate to reach out to us at Capitol Chevrolet!
Exceptional sales experience that started online.
Fantastic service and an exceptional sales experience. Capitol proves there is a solid, proper and honest way to operate a car dealership, and they have the team to back that message up, all the way. New facilities are incredible, selection was outstanding - Completely impressed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's wonderful to see, Tom! We're happy to learn that your impression of our facility was memorable. We truly appreciate your kind feedback and look forward to working with you again.
Capital Chevrolet is fantastic
Mark fast is an incredible service advisor. Capital Chevrolet has a great service department
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Capitol Chevy
Loved it !!! Mario was AMAZING !!! I will be a repeat customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Chevy truck
Didn?t fill def tank like I asked, fleet manager made everything go quickly. Nice place people were helpful. When you spend that kind of money , all fluids should have been full. Never had that issue with fords that I have purchased
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Took just over 2 hours...as I went up to ask...the tech met me saying its almost done. Said the employee that previously changed oil stripped the pan drain bolt and he is no longer employed there. I said wait...the threads or the head of bolt. He said head of bolt. Guess it's fixed but why not come tell me that there is a issue and may take longer. Then show me the old bolt and look at new bolt so I can see that it's fixed would have been nice.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Martin, thank you for taking the time to share your feedback with us. We are sorry for your frustration and do agree that we should have communicated this to you as a courtesy. Please stop in at your convenience to have the plug inspected if you are so willing. Thank you in advance. Sincerely, Capitol Chevrolet
Business owner
Very good. Easy to work with. We appreciate many of the employees there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Service problems
Service couldn?t find the problem with 2009 Colorado failing to start
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Please let us know if we can be of any further service to you.. We will continue to work with you to address these concerns..
Great dealership
Nice....no pressure...willing to work with you place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Capitol Chevrolet Cadillac and we hope to see you again.