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Porsche Grand Rapids

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (678 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent new Facility

Mr. Jeremy Voorhees was very professional and accommodating, even though its a 2hr drive for me and my first Audi I feel I made the right purchase, Thank you all at Fox Audi of GR, MI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service experience

My new vehicle was being serviced for malfunctioning electronics. I do not live close to the dealership. When I arrived for my scheduled appointment, I found out that they couldn't start work on the vehicle right away and that the work would require several hours. Jodie, my service rep, gave me a loaner vehicle to drive home and had my vehicle delivered to my house later in the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional Customer Service

Adam has been an exceptional advisor for us. We also appreciate the availability of loaner cards since we live in a different city.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Porsche Macan S

Locating the specific car I was looking for was a tremendous challenge requiring efforts above the norm to secure a car from another dealership in Florida. To make matters even more difficult I needed to car in short order. Todd Kerksta was dedicated to getting this done for me and kept be abreast of the progress and challenges every step of the way. Finally when the car arrived he was able to prep it and deliver despite the fact that it as the first day of Memorial weekend and the demands on him from other customers were high. I truly appreciate all he did to make this possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I was treated like I was someone and not a number. Rick lemmem did a wonderful job .the few problems after the sale were taken care with no hassle.am definitely going back when I decide to buy another car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

On time service done within price estimate. Friendly staff, nice inventory to browse. Clean facility. What is expected at a Porsche Dealership. I'll return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, emaculant facility.

Friendly environment , knowledgeable people that are more than willing to help. Walked in and was immediately helped out. No waiting process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and outstanding facilities

Charles was very knowledgable about the car and worked his magic to find a car that perfectly fit me needs. He also made the entire process flow very smoothly from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A/C Fix and Maintenance Visit

Professional and courteous personnel. Clean facilities. Good communication throughout repair process. Provided a loaner car and delivered my car to my residence when service was complete which was very convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly and Professional

Friendly and professional. Nice, clean open facilities with large display area. Everyone friendly and wanting to help. The sales staff was helpful too with showing me the new models and asked if I had any questions or issues with y current model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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