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Cascade Subaru - WA

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

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We bought our 2017 Subaru Outback at Cascade Subar

I bought my 2017 Subaru Outback at Cascade Subaru in Wenatchee. The Salesman John was the best. Very thorough in showing us our car, and all the extras. So happy with them. We brought our Granddaughter to John to buy her first car too. Love this place. And service department

We bought our 2017 Subaru Outback at Cascade Subar

I bought my 2017 Subaru Outback at Cascade Subaru in Wenatchee. The Salesman John was the best. Very thorough in showing us our car, and all the extras. So happy with them. We brought our Granddaughter to John to buy her first car too. Love this place. And service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales and service

We have bought 2 Cars from Cascade Subaru. Our sales man is Leon. None better. Goes out of his way to please. I have called he with questions and he always has the right answer. Chris in Service we’ll want an amazing service person he is. I would not trust anyone else other than these 2 men. Honest and honorable.

Sales and service

We have bought 2 Cars from Cascade Subaru. Our sales man is Leon. None better. Goes out of his way to please. I have called he with questions and he always has the right answer. Chris in Service we’ll want an amazing service person he is. I would not trust anyone else other than these 2 men. Honest and honorable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

This was a first-class experience from start to finish. Leon, my salesperson, was very, very good at his job. He slipped me in on a spur-of-the-moment appointment and artfully juggled his very busy schedule to work with me on all aspects of the sales process. I don't live in a large metropolitan area which would offer me many alternatives to comparison shop, but doing business locally is very important to me. I have absolute confidence that my decision to purchase a vehicle with Leon and through Cascade Auto Center was the right decision.

Great experience

This was a first-class experience from start to finish. Leon, my salesperson, was very, very good at his job. He slipped me in on a spur-of-the-moment appointment and artfully juggled his very busy schedule to work with me on all aspects of the sales process. I don't live in a large metropolitan area which would offer me many alternatives to comparison shop, but doing business locally is very important to me. I have absolute confidence that my decision to purchase a vehicle with Leon and through Cascade Auto Center was the right decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear John, thank you for leaving us a review, we highly value your feedback! We are thrilled to hear about your experience working with Leon! It's our goal that every customer has an exceptional shopping experience similar to yours. Thank you so much for your business and we hope you enjoy your new car! Thanks again, and we'll see you around! Take care!

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Service - oil, lube, tire rotation

This was the first service for the Suburban I bought in May. It went as smooth and easy as it could have.

Service - oil, lube, tire rotation

This was the first service for the Suburban I bought in May. It went as smooth and easy as it could have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear R. Vallor, Thanks for leaving us a review, we highly value your feedback! We are glad your first service on your Suburban went smooth and easy! Thank you for stopping by, and we'll see you for your next service! Take care!

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Purchase of a new 2017 Chevrolette Silverado truck

Overall purchasing experience was very satisfactory, and our sales rep, Mr. Paul Van Horn was the best. Five stars for sure! We have dealt with Cascade Autocenter for the past twelve years, and intend to continue doing so in the future. Bill and Shirley Ward

Purchase of a new 2017 Chevrolette Silverado truck

Overall purchasing experience was very satisfactory, and our sales rep, Mr. Paul Van Horn was the best. Five stars for sure! We have dealt with Cascade Autocenter for the past twelve years, and intend to continue doing so in the future. Bill and Shirley Ward

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Bill Ward, Thank you for leaving us a review, we highly value your feedback! We are thrilled to hear about your experience with our team and we can't thank you enough for your continued business with Cascade throughout the years! Thanks for stopping by and we will see you next time around!

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my 2017 CRUZE

Was amazed at how easy the car buying process was, all the staff is very freindly

my 2017 CRUZE

Was amazed at how easy the car buying process was, all the staff is very freindly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Robert A Bugge, Thanks for leaving us a review, we really value your feedback! We're glad you enjoyed your time at our dealership and we really appreciate your business. Thanks for the recommendation and we hope to work with you again in the future! Take care and enjoy your new vehicle!

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Buick Enclave

Our Salesman Randy was pleasant to work with. He was very knowledgeable on the car we choice. He made our buying experience a pleasurable one. We would tell everyone to deal with Randy.

Buick Enclave

Our Salesman Randy was pleasant to work with. He was very knowledgeable on the car we choice. He made our buying experience a pleasurable one. We would tell everyone to deal with Randy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Bill and Bonnie Davidson, Thank you for taking the time to leave us a review, we really appreciate the feedback! We make sure that our salesmen are fully up to snuff on each make and model we sell so that they can help customers make the most educated decision they can for their next car. We appreciate the recommendation and your business! Thank you and we'll see you next time! Take care!

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Purchase 2017 Chev. Silerado

Our salesman was very helpful. He was considerate and valued our thoughts and concerns. I will recommend our salesman Jonathon to my friends and family.

Purchase 2017 Chev. Silerado

Our salesman was very helpful. He was considerate and valued our thoughts and concerns. I will recommend our salesman Jonathon to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Venetta Carpenter, Thanks for leaving us a review, we really appreciate the feedback! We are glad to hear that you enjoyed your experience shopping at our dealership. Thank you for the recommendation and we look forward to working with you again in the future. Take care and enjoy your new car!

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Awesome

I absolutely love to bring my car in, I always feel welcome, kept informed on the status of my vehicle, addressed by name. Everyone is friendly and helpful.

Awesome

I absolutely love to bring my car in, I always feel welcome, kept informed on the status of my vehicle, addressed by name. Everyone is friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Kathleen Hilliard, Thank you for leaving us a review, we really value your feedback. We are thrilled to hear that you love to bring your car in to us, we try hard to make our customers feel a bit more like a welcomed guest -- we really value our customers! Thanks for stopping by, we'll see you next time!

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2016 GMC Terrain

Kelly was an awesome help! Love the new car, and so do the pups! Definitely will buy from you guys again! Thank you!

2016 GMC Terrain

Kelly was an awesome help! Love the new car, and so do the pups! Definitely will buy from you guys again! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Casey, thank you for taking the time to leave us a review! We're glad to hear that you and the pups are loving your new car, that's exactly how we want our customers to feel long after their initial drive home! :) Thanks for your business and we'll see you next time! Take care, Casey!

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