Reviews
Cesar was great, he went above and beyond to find me the
Cesar was great, he went above and beyond to find me the truck that I really wanted. He was very accommodating with answering questions and test driving the truck. Brian also did a fantastic job in working with me to get the payment I was comfortable with.
Cesar was great, he went above and beyond to find me the
Cesar was great, he went above and beyond to find me the truck that I really wanted. He was very accommodating with answering questions and test driving the truck. Brian also did a fantastic job in working with me to get the payment I was comfortable with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Valued Customer, We are so glad you had a positive experience and found the truck you wanted. Thank you for your business and congratulations on your new vehicle!
Friendly staff, Brent was wonderful and we would
Friendly staff, Brent was wonderful and we would definitely purchase a new vehicle from this dealer in the future.
Friendly staff, Brent was wonderful and we would
Friendly staff, Brent was wonderful and we would definitely purchase a new vehicle from this dealer in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Valued Customer, We are so glad you had a positive experience with us. We appreciate your business and congratulations on your new vehicle!
great service.
great service. got the parts I needed. They were able to get the job done quickly.
great service.
great service. got the parts I needed. They were able to get the job done quickly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Jesse, We are so glad you enjoyed your service experience at Heiser. Thank you for your business. We look forward to your next visit!
great service.
great service. Very helpful staff answered all my questions and made me feel welcomed. thanks
great service.
great service. Very helpful staff answered all my questions and made me feel welcomed. thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Valued Customer, Thank you for leaving a review. We are so glad you enjoyed your experience with Heiser. Thank you for your business. We look forward to your return!
Cesar and Brian were friendly and knowledgeable.
Cesar and Brian were friendly and knowledgeable. They did an exceptional job ensuring a smooth transaction.
Cesar and Brian were friendly and knowledgeable.
Cesar and Brian were friendly and knowledgeable. They did an exceptional job ensuring a smooth transaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Valued Customer, We are so glad you had a positive experience with the Heiser Cadillac team! Congratulations on your new vehicle and thank you for your business.
Great service from my advisor, was quick efficient and
Great service from my advisor, was quick efficient and updated me throughout the process. Awesome
Great service from my advisor, was quick efficient and
Great service from my advisor, was quick efficient and updated me throughout the process. Awesome
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to hear about your positive experience. Thank you for your business! We look forward to your next visit!
In for an oil change and tire rotation wait time 1:15,
In for an oil change and tire rotation wait time 1:15, after 2.5 hours i asked whats going on, it will be another 15 minutes they are draining the oil as the put in the wrong oil, I make an appointment 2 weeks in advance not to wait, i will never be back to this dealership, ever.
In for an oil change and tire rotation wait time 1:15,
In for an oil change and tire rotation wait time 1:15, after 2.5 hours i asked whats going on, it will be another 15 minutes they are draining the oil as the put in the wrong oil, I make an appointment 2 weeks in advance not to wait, i will never be back to this dealership, ever.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear Valued Customer, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com
Will was great in explaining what needed to be done on my
Will was great in explaining what needed to be done on my car. He answered all my questions and concerns and was very friendly. My car was done on time and I was pleased with the whole team.
Will was great in explaining what needed to be done on my
Will was great in explaining what needed to be done on my car. He answered all my questions and concerns and was very friendly. My car was done on time and I was pleased with the whole team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Eliza, We're so glad Will was able to assist you at your service appointment with us. We strive to keep our customers informed so we're glad to hear that your questions and concerns were appropriately tended to. Thank you for your business. We look forward to providing you with another 5 star experience upon your return!
Great store doing great things.
Great store doing great things. Was greeting in a timely fashion even though they appeared busy. Had energy in the place Will come back for sure
Great store doing great things.
Great store doing great things. Was greeting in a timely fashion even though they appeared busy. Had energy in the place Will come back for sure
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with the sales staff at heiser west
Great experience with the sales staff at heiser west bend, they kept me informed throughout the buying process.
Great experience with the sales staff at heiser west
Great experience with the sales staff at heiser west bend, they kept me informed throughout the buying process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Valued Customer, We are so glad to hear this. Thank you for choosing Heiser. We look forward to your next visit!