Reviews
Honest, down home feeling!
Honest, down home feeling! You know Huebner Chevy is a great place to buy a new vehicle when you ask the employees how long they have worked there. Derek and Brad Salisbury are the best. Don't go anywhere else!!!
Honest, down home feeling!
Honest, down home feeling! You know Huebner Chevy is a great place to buy a new vehicle when you ask the employees how long they have worked there. Derek and Brad Salisbury are the best. Don't go anywhere else!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One Star – Misleading and Dishonest Practices Nothing
One Star – Misleading and Dishonest Practices Nothing on this dealership’s website says anything about only accepting in-house financing. In fact, they have links that specifically mention working with "your bank"—which is exactly what I planned to do when I arrived. But when I planned to arrive with a cashier’s check from my credit union, I was told they don’t accept outside financing at all. When I pointed out the contradiction to the sales manager, instead of addressing it respectfully, he sarcastically offered to “knock $150 off the car” if I just went with their financing. Then they tried to downplay the higher interest rate from their lender by saying, “it’s just a few dollars more a month.” That’s incredibly misleading—those “few dollars” add up to hundreds or even thousands over the life of the loan. This felt like a classic bait-and-switch tactic—advertise a price and then try to force you into financing that benefits them, not you. I walked away and suggest others do the same. Be careful here
One Star – Misleading and Dishonest Practices Nothing
One Star – Misleading and Dishonest Practices Nothing on this dealership’s website says anything about only accepting in-house financing. In fact, they have links that specifically mention working with "your bank"—which is exactly what I planned to do when I arrived. But when I planned to arrive with a cashier’s check from my credit union, I was told they don’t accept outside financing at all. When I pointed out the contradiction to the sales manager, instead of addressing it respectfully, he sarcastically offered to “knock $150 off the car” if I just went with their financing. Then they tried to downplay the higher interest rate from their lender by saying, “it’s just a few dollars more a month.” That’s incredibly misleading—those “few dollars” add up to hundreds or even thousands over the life of the loan. This felt like a classic bait-and-switch tactic—advertise a price and then try to force you into financing that benefits them, not you. I walked away and suggest others do the same. Be careful here
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I personally wouldn’t go back for maintenance again.
I personally wouldn’t go back for maintenance again. They were not prepared to do the work I had scheduled, Very disappointed…
I personally wouldn’t go back for maintenance again.
I personally wouldn’t go back for maintenance again. They were not prepared to do the work I had scheduled, Very disappointed…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (330) 427-4613 at your earliest convenience to discuss how we can turn your experience into a positive one.
No pressure no hassle they did everything to make sure I
No pressure no hassle they did everything to make sure I got what I wanted at a fantastic price. I purchased a 2025 Chevy Trax RS 2.Gave me a great price on my trade in. This is the second car I bought from them. I couldn't be happier they will always have my business. The quality of the cars is outstanding and the staff is outstanding. Thank you for making me feel like family and not just a number or a customer.
No pressure no hassle they did everything to make sure I
No pressure no hassle they did everything to make sure I got what I wanted at a fantastic price. I purchased a 2025 Chevy Trax RS 2.Gave me a great price on my trade in. This is the second car I bought from them. I couldn't be happier they will always have my business. The quality of the cars is outstanding and the staff is outstanding. Thank you for making me feel like family and not just a number or a customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
The Dealership was clean & everyone was friendly.
The Dealership was clean & everyone was friendly. Our salesman Nick Roudebush was knowledgeable about the vehicle we were interested in. He made recommendations regarding our purchase.. This is the third purchased made at Huebner. We didn’t consider any other dealership. Karen McHan, Lisbon, Ohio
The Dealership was clean & everyone was friendly.
The Dealership was clean & everyone was friendly. Our salesman Nick Roudebush was knowledgeable about the vehicle we were interested in. He made recommendations regarding our purchase.. This is the third purchased made at Huebner. We didn’t consider any other dealership. Karen McHan, Lisbon, Ohio
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our car was towed in on a Monday, and it took until the
Our car was towed in on a Monday, and it took until the following Thursday to get it back. I called daily trying to get information as to what was going on with the car and when it would be done, as we would have to make arrangements to get it, but out of all the times I called, I received only 2 return phone calls. I even called the manager, and nothing. I would have understood the delay in getting parts, and even how busy they were- had they just called me and explained the situation. Instead they left me hanging and stressed out and I had to ask my son in law to stop and check on it and try to get me information. The location is convenient, and price of the work actually within reason, but I am looking into alternatives for any future work. If they can’t give me the courtesy of a simple phone call, why would I want to keep going back?
Our car was towed in on a Monday, and it took until the
Our car was towed in on a Monday, and it took until the following Thursday to get it back. I called daily trying to get information as to what was going on with the car and when it would be done, as we would have to make arrangements to get it, but out of all the times I called, I received only 2 return phone calls. I even called the manager, and nothing. I would have understood the delay in getting parts, and even how busy they were- had they just called me and explained the situation. Instead they left me hanging and stressed out and I had to ask my son in law to stop and check on it and try to get me information. The location is convenient, and price of the work actually within reason, but I am looking into alternatives for any future work. If they can’t give me the courtesy of a simple phone call, why would I want to keep going back?
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (330) 427-4613 at your earliest convenience to discuss how we can turn this experience into a positive one.
People are friendly and attentive.
People are friendly and attentive. Work was performed in a timely manner. Clean and inviting waiting room
People are friendly and attentive.
People are friendly and attentive. Work was performed in a timely manner. Clean and inviting waiting room
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Excellent service from sales representative.
Excellent service from sales representative. My sales representative was very efficient and knowledgeable with any and all questions I had before, as well as during my purchasing process. He ensured my financing was made at the best rate possible and I was able to leave with my new car within just a few short hours.
Excellent service from sales representative.
Excellent service from sales representative. My sales representative was very efficient and knowledgeable with any and all questions I had before, as well as during my purchasing process. He ensured my financing was made at the best rate possible and I was able to leave with my new car within just a few short hours.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debbie, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Good dealership.
Good dealership. Very professional and helpful in sales, financing and service. I would recommend them.
Good dealership.
Good dealership. Very professional and helpful in sales, financing and service. I would recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Huebner Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
2023 Silverado
Vickie was AMAZING!! She was very patient and worked hard to get us the best deal. We special ordered a truck and she was by our side during the entire process. I simply can't say enough good things about her!
2023 Silverado
Vickie was AMAZING!! She was very patient and worked hard to get us the best deal. We special ordered a truck and she was by our side during the entire process. I simply can't say enough good things about her!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kristin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
