Reviews
It was an awful experience. Two months to get license...
It was an awful experience. Two months to get license plate, their error. The car was filthy. They didn’t clean the interior. Leather filthy. There was so much crap and garbage from the prior owner under the seats. It was lovely to find used paper masks and food items. Worst experience ever. Do not deserve one star.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (330) 627-2137 and we will do our best to make this better. We hope to hear from you.
No, there is nothing you can do. You should have thoroughly cleaned the interior of our car. It was disgusting and unsanitary. And maybe not have your staff throw one another under the bus.
This dealership was very responsive and attentive to my...
This dealership was very responsive and attentive to my needs. They made me feel comfortable purchasing a truck that I have only seen pics of and was 400 miles away from home. I feel I got a fair deal and was treated as a valued customer even though I was out of state. It was raining buckets and Vicky came running out with a umbrella for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jason, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Fair and accommodating.
This dealership was very responsive and attentive to my needs. They made me feel comfortable purchasing a truck that I have only seen pics of and was 400 miles away from home. I feel I got a fair deal and was treated as a valued customer even though I was out of state. It was raining buckets and Vicky came running out with a umbrella for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
2021 Subaru Crosstrek
My husband saw this 2021 crosstrek was coming in and immediately called Rob. Rob took care of everything and I drove my new crosstrek home yesterday. I’ve lost count of how many cars we’ve bought from Heubner‘s but highly recommend this dealership and their service department. They’ve always treated us great! Thanks again Rob!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tonyea, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!
If you haven’t made your mind up; give them a go!
I purchased a vehicle online while in MD, sight unseen. Other than requested photographs of course. This is something I’ve never done, being a hands on shopper. The process was seamless and painless. Everyone at Huebner was superb! From my first contact with Vickie to accepting delivery of the 2022, Silverado 2500 HD High Country. I’d definitely do business again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!
Great experience purchasing a used Impreza from Derrick...
Great experience purchasing a used Impreza from Derrick Zeger. No pressure. Got just what we wanted at a reasonable price. Susan was very kind finishing the paperwork. Thanks Huebner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jeff, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!
very happy with joe . he made it a quick pleasant...
very happy with joe . he made it a quick pleasant experience for a over the phone out of state purchase. will be using Huebner for my next new one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Huebner Subaru. We hope you continue to choose us for all your automotive needs! Take care!
Great dealership!
Our sales rep, Vicki was very friendly and quick to get our questions answered. She was very busy with numerous car sales but always made sure to get back to me in a timely manner. She even came in on her day off for me to pick up our car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Linda, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing experience. Excellent knowledge and very friendly...
Amazing experience. Excellent knowledge and very friendly staff. Definitely would buy from them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Scott, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They will look for what you want. No pressure. Very...
They will look for what you want. No pressure. Very friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!