Reviews
Write a reviewCaleb Davis
As a first time car buyer, I was obviously extremely nervous and not in the loop with the whole process. Caleb was very helpful and patient from dealing with my insurance company and educating me on the car I purchased, to seeing that I knew all the functions and ins and outs of Subaru. I would highly recommend Caleb and this team as a dealership you can leave feeling 100% satisfied and confident with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Kassie for leaving this detailed review about your purchasing experience with Caleb. We appreciate your business, and hope you enjoy your new Subaru. Happy Holidays!
Great car purchase experience!!
Dave Was great to work with when buying a car for my daughter ! We would highly recommend a Subaru and to ask for Dave!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Carol and Carol's daughter for taking the time and letting us know about your recent purchasing experience with Dave. We appreciate your business, and hope you enjoy your new Subaru.
First Subaru, probably not the last!
Thanks Joe and Tyler! Probably the smoothest auto buying experience we've had! Great demo of all Outback features, fair price and so far a great car! We cant wait to take our first road trip!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Steven for letting us know about your smooth visit with Joe and Tyler. We appreciate your business, and hope you enjoy your Outback!
New Subaru putchade
I could not be happier with my new Subaru Forester
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Alyce thanks for taking the time sharing your experience on purchasing your new Forester. We are always happy to hear from our customers. Thanks for your business, and enjoy!
Best Quality Services
I went shopping for a vehicle when i met Timothy sales representative he listened to what i need and he did his best and got me what i need of best quality from Jim keras subaru covington pike.....
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Timothy for the positive review of your experience with Timothy. Thanks for choosing us, and we look forward to seeing you soon.
Great service, as usual!
I recently took my Subaru in for service and while I was there I asked about trading it in for a newer, smaller model. Josh Risch helped me through the process and I left with a new Subaru Crosstrek. I've been very happy with the service that Subaru has provided over the years and Josh made the transition between cars go very well. If you're looking for a new car, I can't recommend Josh and the Jim Keras Subaru team enough.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for taking the time and leaving us a review of your experience with Josh and our service department. Thanks for choosing us we look forward to seeing you soon!
Great!
Tim, David, and Mark are exceptionally helpful and kind. Everyone in the dealership that I dealt with was pleasant and professional. Excellent trade-in offer for existing car. New vehicle arrived from factory several days earlier than expected. Was by far the easiest/best experience I've had at an automobile dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, James. We love hearing from our customers and we're happy to hear that your experience with us was so pleasant. Thank you for your time and business!
Great group of people
Awesome experience from beginning to end. I cannot praise Alex enough for being INCREDIBLY helpful and patient with me as I had some difficult requirements to fill for a vehicle. He found the perfect car for me and worked with my schedule and idiosyncrasies. Everyone there was incredibly friendly and helpful through the entire process. I will definitely recommend this crew to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review, Brandon. We always enjoy hearing feedback from our customers and we're pleased to hear about your awesome experience with us! Thank you for your time and business.
Great service
I had a great experience shopping with Jim Keras Subaru. Caleb and Tyler were very helpful. I came in with a range of used cars in mind, and they helped find me a number of options. The car I ended up purchasing was in very good condition and at a very reasonable price. I hope to return for a new Subaru down the line!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review, JPP. We love getting feedback from our customer and we're pleased to hear about your great experience with us. Thank you for your time and business. We look forward to continuing business with you in the future.
Great service during the sale and no pressure
Great overall process and effective sales person/team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Warren. We love hearing from our customers. Thank you for your business!