Lacy Subaru

This morning we brought our 2021 Subaru Forester in for our annual NY State inspection. Out of curiosity I asked Justyn Lacy about our trade-in value and lease options. He told us about a 2025 Subaru Forester on the lot that had all the little extras we wanted such as a larger screen, opening the trunk with a fob and heated seats. We took it for a test drive and it handled wonderfully. And OMG! For just a little bit more, we drove off with our first new car with a new car smell! Justyn made our dream come true. We’ve only had great experiences at this dealership, they always go above and beyond for us. Thank you!!!!!! ❄️❤️❄️

Excellent dealership to work with wether leasing, buying, or for car service.

I?m so thankful for the staff at Lacy?????? They even delivered the car to me on Cape Cod.... thank you all.

always been reliable and great with all the vehicles i purchased and willing too go the extra mile for all their customers highly recommend them in all areas of the dealership.

Thank you you service for new cars and trucks is greatly appreciated.we have Ford fusion sel we love it.thank you for all you do.you service with rentals and fixing our car was excellent.

I have had five Subaru and because my job has taken me to different parts of the country, I have dealt with several dealers; however, never with people like the employees at Lacy Subaru, they are always courteous and helpful and make sure to accommodate me even though I had never purchased any of my cars through them.  A few weeks ago I had an issue with my current car forbidding me to drive to a family funeral in Vermont, Erik from the service department went above and beyond to make it possible for us to attend, we will never forget his kindness.  I would like to take this opportunity to give my thanks to Christine from the service department for her exceptional attention to detail, great communication skills, and her pleasant smile always making one's visit a wonderful experience.  I will recommend your dealership to others in the future, and you can be assured that I will purchase my next car at Lacy Subaru.

Always top notch service, extreme professionalism and great people who value their work.

Excellent company to do business with - excellent customer service

I've been going to Lacy Subaru in Catskill, NY for quite a few years now. I've bought two new cars from them (one just a few weeks ago) and consistently used them to service our past Subarus, even the ones we didn't buy from them. They've always been a pleasure to deal with. If there's any problem I've had it's that Subarus are too popular. Or, in other words, negotiating on prices is difficult because there's usually a scarcity of available vehicles. The plus side of that is that they have a lower rate of depreciation. Overall, though, we've been very happy with ours and keep coming back for more. The dealership, though, has always been a very good experience and it is why we started going to them exclusively.

I was treated well. I thought that the process was smooth and non-pressured. I was given options in my price range. Everyone was very friendly and professional.