Reviews
Write a reviewSteve
Great job. Fast and courteous. Processed ARI. Took care of all details.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
customet
The new facility is beautiful but more important is the wonderful service given by the staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyle is not your typical car salesperson.
I was fortunate to have had Kyle Lucchese as my salesperson at Lacy Subaru last month. Kyle was a refreshing alternative to the typical car salesperson. I felt that Kyle really listened to what I needed to buy, and what i was willing to pay for a car, Carefully adapting my choices as I clarified what it was I really wanted. Kyle never rushed me, nor did he pressure me into buying some unessary services, he nearly informed me and moved on. I must say that Kyle gave me the best car buying experience in a very long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchasing a 2017 Subaru
Purchased our 2017 Subaru two weeks ago. Mike Murphy in Sales was excellent. All our questions were answered and the buying experience was great. We will be sending customers to see Lacy Subaru for a great experience. Thank You all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017-550
Absolutely best experience buy a new truck! Jon Amerling was knowledgeable and great to work with. Thank you lacy ford for the great service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru Outback
My salesman, Jon Amerling, was tenacious in securing the car of my choice. The process was one which was enjoyed due, in large part, of the interaction and understanding of my salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
President & CEO
I have been coming back to Lacy Ford for two decades. In a sea of high pressure dealerships & buyer beware culture, these guys are the real deal. They are one of tve oldest dealwrships in the USA. When you go there, be sure to sask for Jon Amerling, he is also the real deal. Enjoy your car buting experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru Buyer
Mike Murphy was a joy to work with! He helped us find the perfect Subaru for our budget and needs. The whole paperwork process was fast, easy to navigate and informative. At any point we felt that Lacy was trying to oversell services or products to us. Well done! We are loyal Subaru drivers and now we are happy to know there is a dealership in our region we can trust.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
new Forester from RC Lacy
Worked with Kirk McGee to buy a new 2017 Subaru Forester. Kirk patiently answered all of our questions, and helped build a great purchase package. He coordinated with their finance team, our insurance company, and the DMV registration to get everything worked out VERY smoothly. And the Service team even helped with a very quick inspection on the 2004 Forester that will now be going to college with our son. Thanks to Kirk, and the entire team for a very pleasant car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome Experience
RC Lacy of Catskill, NY is a wonderful dealership to do business with. We would like to thank them for all that they do, and making the impossible possible! Bret Lawton, was exceptional in his work, and on finding us a vehicle that fit our needs! We look forward to being apart of the RC Lacy Subaru family for many years to come!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
