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Northtown Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (279 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The shuttle service is very convenient.

I was very happy to talk with Andrew. The shuttle service is very convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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employs very friendly and helpful people.

Your service department Every last one of them that I dealt with was delightfu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Greeted promptly and courteously

Greeted promptly and courteously. About an hour wait for warranty work to be completed. Overall a very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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the girl at the desk went out of her way to accomm

To start, when I initially brought in my car, the girl at the desk went out of her way to accommodate me and get things started. Having the rental take place right there was even more convenient, so I didn't need to get back & forth from the collision place to the rental agency. Excellent detailing inside & out. Terrific service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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urchased and serviced exclisively @ Northtown.

I have had my last 5 cars purchased and serviced exclisively @ Northtown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everyone was very professional, courteous

Everyone was very professional, courteous and I was in and out in the time they promised!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service representative was very informative

Service was excellent. Service representative was very informative and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The service department squeezed me in

The service department squeezed me in as I felt unsafe driving my car due to a severe wobble. They found the problem quickly and made the repairs in a timely fashion. Thank you for putting my safety first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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appreciated having my car brought to me inside

I deeply appreciated having my car brought to me inside the service center and with the heater running.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Takes too long to get in for an appt

Takes too long to get in for an appt. Wait time is excessive when you get the appt, whether waiting or dropping off. Fail to set/meet expectations.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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