Reviews
Write a reviewThe shuttle service is very convenient.
I was very happy to talk with Andrew. The shuttle service is very convenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
employs very friendly and helpful people.
Your service department Every last one of them that I dealt with was delightfu
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greeted promptly and courteously
Greeted promptly and courteously. About an hour wait for warranty work to be completed. Overall a very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
the girl at the desk went out of her way to accomm
To start, when I initially brought in my car, the girl at the desk went out of her way to accommodate me and get things started. Having the rental take place right there was even more convenient, so I didn't need to get back & forth from the collision place to the rental agency. Excellent detailing inside & out. Terrific service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
urchased and serviced exclisively @ Northtown.
I have had my last 5 cars purchased and serviced exclisively @ Northtown.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everyone was very professional, courteous
Everyone was very professional, courteous and I was in and out in the time they promised!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service representative was very informative
Service was excellent. Service representative was very informative and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service department squeezed me in
The service department squeezed me in as I felt unsafe driving my car due to a severe wobble. They found the problem quickly and made the repairs in a timely fashion. Thank you for putting my safety first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
appreciated having my car brought to me inside
I deeply appreciated having my car brought to me inside the service center and with the heater running.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Takes too long to get in for an appt
Takes too long to get in for an appt. Wait time is excessive when you get the appt, whether waiting or dropping off. Fail to set/meet expectations.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase