Sierra Subaru of Monrovia

I had a truly outstanding experience at Sierra Subaru of Monrovia! From start to finish, the customer service was top-notch, and I especially want to recognize Sandy Perez, my service advisor, for her professionalism, kindness, and genuine care. Sandy went above and beyond to make sure everything was handled perfectly. She explained every detail clearly, kept me updated throughout the service, and made sure my car was ready on time. It’s rare to find someone who treats customers with such respect and attention — she truly made me feel valued and confident that my Subaru was in great hands. The entire service department was efficient, friendly, and well-organized. My car is running beautifully, and I couldn’t be happier with the results. Thank you, Sandy, and the whole Sierra Subaru of Monrovia team for delivering such an exceptional experience! I’ll definitely be returning for all my future service needs and highly recommend this dealership to anyone looking for honest and reliable care. 🚗💙

My experience at Sierra Subaru is always satisfying , always I received the best of the best service! My thanks and appreciation to Rafael Ibarra, who always is there to helping me with all I need for my 3 Subarus ! Thank you Rafael, God bless you!

When our 2014 Ford Explorer finally couldn't cut it anymore, we were unsure where to go next. Billy Adams did a fantastic job showing us the fleet of Subaru's and a few other SUV options at Sierra. We settled on a 2023 Subaru Ascent, and the salesperson Anthony Sweeney was a true pleasure to work with! We especially appreciated that he took the extra time to make sure that my wife and I understood all the awesome features of our new Subaru. Highly recommend checking them out. Thanks so much Billy and Anthony!! :-)

Our sales agent Oscar Gonzalez is very easy and comfortable person to deal with. Never pushy, pleasant and personable. The entire transaction went by real quick and easy . I would recommend this dealership to my family and friends any day .

I take our Subarus to this dealership for all maintenance and repairs. Service advisor Jaime Vega goes out of his way to take excellent care of our cars, is transparent and honest about which repairs are most important, keeps costs down, makes the drop off and pick up very convenient, accomodates my schedule even with last minute changes, and keeps me informed while my car is in the shop. For all four of our Subarus, I always choose Jaime as my service advisor.

The Sierra Subaru of Monrovia has great service and I’d definitely recommend this location. I had previously gone to another sierra location but switched over to the Monrovia one 2 years and never looked back. 10/10! Sandy Perez is the best point of contact and is always super nice!

Thank you very much Yadira Cedillo for helping us out with getting a ride home quickly.

Jaime Vega service advisor always goes the extra mile to make service appts go smooth and well…even when calling for same day appts! thank ur sir 🙏🏾

Very helpful service. Did not take long to complete my service. Good communication. Will continue service here

Most definitely a 10. JR ( Robert Gauntt) was very knowledgeable with the mechanics & specifications of the vehicle that I had purchased a week ago from tomorrow. He was quite an informative sales associate; he has explained very clearly as to what I am purchasing & transparent with information that is very helpful in making that decision. He was graciously nice to even offer my brother to bring his wife's Subaru Ascent even though it was not purchased at your dealership but as an act of kindness he asked my brother to drive it this weekend to avail of the full tank gas he had promised to my brother. I mentioned his name to my boss this past Monday since him & his wife are in a car shopping mode for her. Overall, JR was very helpful and very informative in assisting us with my 2025 Subaru Crosstek.