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Conklin Toyota Salina

(591 reviews)

Reviews

(591 reviews)

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Great job, Jay.

Jay, my salesperson was great. He was honest and worked for me, not the dealership. He was able to get me the truck I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I have been a customer of Conklin's of Salina for a number of years and have always been pleased with my experiences. I deal with Matt Snyder and he is the best! He is personable, kind, and he will do his very best to get you the car you want and at the best price! Also the Credit Department is great to deal with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking time out of your day to tell us about your excellent experience. We're proud to know that Matt and our team treated you so well and look forward to seeing you again in the future. Best, Paige Conklin

Michael Jessup is amazing!!!!!

Excellent customer service and staff!! :) We could not be more pleased with Michael's outstanding personality and customer service. We got to know him personally before we drove our "new car" off the lot! If you are looking for a dealer who is down to earth and treats you with kindness..... Ask for Michael Jessup! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. I will make sure to share your kind comments with Michael, we look forward to assisting you in the future! Best, Paige Conklin

Highly Satisfactory

I have bought and leased several vehicles from Conklin's in Salina for many years and have never had a bad experience. I dealt with Josh Knoll for several years and since he has "moved up the ladder" and is no longer in sales, I was referred to Mike Jessup and, although he is fairly new in sales, he was very knowledgeable and answered all my questions. I would (and have) recommended Conklin Cars in Salina to friends and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle and thanks so much for taking the time to share your feedback with us! We work hard to make sure we are providing excellent experiences. Thank you so much for all of your recommendations! We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Paige Conklin

Great Customer Service

My husband travels for work and is currently in the Abilene area. We were in the market for a new Honda or Toyota. With him working 6 10 hour days, it is hard to make it into a dealership to look around. The fact that the Salina Conklin is open until 8pm on the week nights was super helpful. I called blindly to speak with a sales person and was given to Tim. I explained to him that we wanted to test drive both the Toyota Sienna and the Honda Odyssey and compare. We we pulled in the lot he was waiting outside and both the vehicles were up front and ready to go. He explained all the features and options and answered any questions we had. We test drove each vehicle both through town and on the interstate and then took a vehicle just my husband and I for a drive so we could talk over our decision. After making a decision with only 30 minutes until closing, they sent us home with a credit application at our request. They gladly would have stayed for us to complete the application that night. The next morning I returned the application without my husband as he was working. They processed the application and explained all financing options to me and then drove the vehicle we wanted from Hutchinson for us to view and test drive. After signing the paperwork myself, I waited for my husband to get off work and come in and sign the purchasing paperwork himself. While I was waiting Brian the manager and Tim frequently checked on me to see if I needed anything. And also told me that I didn't have to wait for my husband that I could take the vehicle and head home. I chose to wait. All-in-all it was a great experience, everyone was friendly and helpful. I couldn't ask for better customer service. Tim was personable and I feel like he is now more of a friend than a salesman. I would recommend this dealership to anyone based on customer service and also selection. We're from a small town, so it's nice to walk into a dealership and work with people that share that small town friendliness and personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your purchase experience left you completely satisfied. I am so happy we were able to accommodate you and your husbands schedule. I will defiantly share with our team your kind words. We always try our best to make sure all of our customers are happy and we look forward to seeing you again. Best, Paige Conklin

Matt Wallace

We purchased a vehicle from Matt Wallace and he did an amazing job! Not only was he proficient, communicative, and informed during the negotiations but he went out of his way after we purchased the vehicle to make sure that we were happy and taken care of! We also worked briefly with Jeremiah and Chad and they were friendly and helpful. I will definitely call Matt (Conklin's) the next time I need to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle and thanks so much for taking the time to share your feedback with us! We work hard to make sure we are providing excellent experiences. We will share your comments with Matt and the rest of our team. We look forward to seeing you at our dealership in the future! Best, Paige Conklin

Best customer service!!

Jeremiah was awesome! He went above and beyond to get us what we wanted. If you are serious about buying a car, look Jeremiah up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your purchase experience left you completely satisfied. I will make sure to share your kind words with Jeremiah! Best, Paige Conklin

Not a "dealer" experience!!

Buying a car is a big purchase and being a female and going in to buy a vehicle can be even more "fear-provoking". Not to worry when dealing with Michael Jessup and Javier Lopez and the team at Conklin. They are fair,honest, personable, and genuine in their dealings. They don't work on commission which is virtually unheard of in this business but this is what sets them apart! They treated me like they would want to be treated. I highly recommend Larry in finance as well! He was thoughtful and dedicated to getting the best rate available and expedited the paperwork- making everything easy for me! We will definitely come back to them! Great job Conklin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs and help your fears. We try our best to make the car buying experience as easy and stress-free as possible for all of our customers. I will your kind words with Michael, Javier and the rest of the team! We look forward to assisting you with your future sales and service needs. Best, Paige Conklin

Not pushy

We asked to compare two models and were allowed to test drive both twice without pressure. The additional touch of saving our CD out of our CD player in our trade in was icing on the cake. So nice to deal with a small personal dealership than our big city alternative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking time out of your day to tell us about your excellent experience. We're proud to know that our team treated you so well and look forward to seeing you again in the future. Best, Paige Conklin

Buying new 2016 Tacoma

I was waited on by Pam S. early Monday morning and she was very friendly and helpful. Told her what I wanted and she took care of me asap. No hassles. I ended up buying my new pickup and love it. Thanks Pam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking time out of your day to tell us about your excellent experience. We're proud to know that our team treated you so well and look forward to seeing you again in the future.