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Crestmont Toyota

(518 reviews)
Visit Crestmont Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed

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New (973) 841-4955 (973) 841-4955
Used (973) 841-4273 (973) 841-4273
Service (973) 841-4130 (973) 841-4130

Inventory

See all 107 vehicles from this dealership.

About our dealership

As a family owned business we pride ourselves on creating the best customer experience for everyone. Our team has a great collection of personal experience that helps our customers in their car buying process. Unlike some dealerships, we do not pressure our customers and instead let them guide their own car buying process while we stand next to them every step of the way. Our friendly and knowledgeable staff creates a casual and comfortable atmosphere for our customers because we believe that is how the car buying process should be.

Service center

Phone number (973) 841-4130

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crestmont Toyota from DealerRater.

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I rely on my servicing at Crestmont Toyota.

I rely on my servicing at Crestmont Toyota. My appointment was right on time & they did a thorough inspection of my 2018 Corolla. They were efficient in all they did in a timely fashion. Thank you!

I rely on my servicing at Crestmont Toyota.

I rely on my servicing at Crestmont Toyota. My appointment was right on time & they did a thorough inspection of my 2018 Corolla. They were efficient in all they did in a timely fashion. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I don't know who in this day and age manages to buy a car

I don't know who in this day and age manages to buy a car in <1 hr total transaction time, but Crestmont Toyota made the process painless. I came in, talked to Sergio, he gave me the honest truth - car just cleared shipping and was going to come in a few days. They were honoring the incentives as posted on their and Toyota's website. After some minimal haggling, we arrived at a great price in ~15 min. When I went in to pick up the car a week later everything was ready for me and I spent 10 min signing paperwork and I was done! Thank you Crestmont for being straightforward and working with me on my bz4x purchase.

I don't know who in this day and age manages to buy a car

I don't know who in this day and age manages to buy a car in <1 hr total transaction time, but Crestmont Toyota made the process painless. I came in, talked to Sergio, he gave me the honest truth - car just cleared shipping and was going to come in a few days. They were honoring the incentives as posted on their and Toyota's website. After some minimal haggling, we arrived at a great price in ~15 min. When I went in to pick up the car a week later everything was ready for me and I spent 10 min signing paperwork and I was done! Thank you Crestmont for being straightforward and working with me on my bz4x purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Dropped off my Toyota rav4 hybrid xle2020 on 25 March

Dropped off my Toyota rav4 hybrid xle2020 on 25 March 2025 for recall customer care, :and pick up 22 August 2025 Friday,it took six months !!!!! Daniella advisor call me only one time and told me “ Your car needs new brakes and the price is 1200. Do you want it? I said -no .Next day Saturday 7:50am-on my way to work after driving 5 miles! my car indicates check engine lights on with msg contact Toyota service and emergency light not work also ! Called Toyota advisor Daniella and she told me to bring my car Monday morning. After weekend -Monday morning 7:30 August 25, 2025 dropped off my Toyota rav4 hybrid and Daniella advisor told me “it is problem with car and technician try figure what’s going on. iAfter 10 am left Crestmont Toyota with rented car and today is August 28,2025 and don’t have any calls from my advisor Daniella. Not sure yet what’s going on.

Dropped off my Toyota rav4 hybrid xle2020 on 25 March

Dropped off my Toyota rav4 hybrid xle2020 on 25 March 2025 for recall customer care, :and pick up 22 August 2025 Friday,it took six months !!!!! Daniella advisor call me only one time and told me “ Your car needs new brakes and the price is 1200. Do you want it? I said -no .Next day Saturday 7:50am-on my way to work after driving 5 miles! my car indicates check engine lights on with msg contact Toyota service and emergency light not work also ! Called Toyota advisor Daniella and she told me to bring my car Monday morning. After weekend -Monday morning 7:30 August 25, 2025 dropped off my Toyota rav4 hybrid and Daniella advisor told me “it is problem with car and technician try figure what’s going on. iAfter 10 am left Crestmont Toyota with rented car and today is August 28,2025 and don’t have any calls from my advisor Daniella. Not sure yet what’s going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Ease to schedule and job done on time great Dry clean

Ease to schedule and job done on time great Dry clean and friendly peoples I go back

Ease to schedule and job done on time great Dry clean

Ease to schedule and job done on time great Dry clean and friendly peoples I go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I bought a Toyota Land Cruiser from Crestmount Toyota at

I bought a Toyota Land Cruiser from Crestmount Toyota at a very fair price, and the experience was exceptional. My salesperson, Brandon, was outstanding, providing excellent customer service in a relaxed, pressure-free atmosphere.

I bought a Toyota Land Cruiser from Crestmount Toyota at

I bought a Toyota Land Cruiser from Crestmount Toyota at a very fair price, and the experience was exceptional. My salesperson, Brandon, was outstanding, providing excellent customer service in a relaxed, pressure-free atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Well experience, warm, easy to speak with, listener,tell

Well experience, warm, easy to speak with, listener,tell you watch your options are patience

Well experience, warm, easy to speak with, listener,tell

Well experience, warm, easy to speak with, listener,tell you watch your options are patience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Professional knowledgeable people who treated my wife and

Professional knowledgeable people who treated my wife and very nice and explained all the bells and whistles on our new 4Runner

Professional knowledgeable people who treated my wife and

Professional knowledgeable people who treated my wife and very nice and explained all the bells and whistles on our new 4Runner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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They are the most friendliest and knowledge ever I have

They are the most friendliest and knowledge ever I have been buying from them since 21010

They are the most friendliest and knowledge ever I have

They are the most friendliest and knowledge ever I have been buying from them since 21010

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Five stars aren’t enough they deserve a solid 5+++ stars

Five stars aren’t enough they deserve a solid 5+++ stars every day. From the moment I first reached out, Crestmont Toyota stood out by being transparent and straightforward, which is rare among dealerships even Toyota dealerships. I found Crestmont through TrueCar, and right away, they provided me with the (OTD) pricing, which was by far the best compared to many other dealerships within a 75-mile radius. I communicated with Dan via text, and he was fantastic helping me with pictures, information, and answering all my questions throughout the process. Although Dan wasn’t available the day we visited, he personally contacted us beforehand, and Brandon, another salesperson, took excellent care of us during our visit. Their honesty and professionalism like helping us secure the car with a deposit under a colleague’s name truly reflect the quality of this dealership. The finance guy Dariel was equally exceptional, presenting all the information clearly without ever trying to pressure us into extras. We ended up financing through a credit union, but even so, the service we received was outstanding. We highly recommend Crestmont Toyota and yes, we drove almost an hour and a half to get there, and we’d do it again without hesitation for the level of customer service they provide. Kudos to everyone there, and congratulations to the owner for running such an incredible business. Also they Speak Spanish - Hablan Español!!!

Five stars aren’t enough they deserve a solid 5+++ stars

Five stars aren’t enough they deserve a solid 5+++ stars every day. From the moment I first reached out, Crestmont Toyota stood out by being transparent and straightforward, which is rare among dealerships even Toyota dealerships. I found Crestmont through TrueCar, and right away, they provided me with the (OTD) pricing, which was by far the best compared to many other dealerships within a 75-mile radius. I communicated with Dan via text, and he was fantastic helping me with pictures, information, and answering all my questions throughout the process. Although Dan wasn’t available the day we visited, he personally contacted us beforehand, and Brandon, another salesperson, took excellent care of us during our visit. Their honesty and professionalism like helping us secure the car with a deposit under a colleague’s name truly reflect the quality of this dealership. The finance guy Dariel was equally exceptional, presenting all the information clearly without ever trying to pressure us into extras. We ended up financing through a credit union, but even so, the service we received was outstanding. We highly recommend Crestmont Toyota and yes, we drove almost an hour and a half to get there, and we’d do it again without hesitation for the level of customer service they provide. Kudos to everyone there, and congratulations to the owner for running such an incredible business. Also they Speak Spanish - Hablan Español!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review and for taking the time to share your experience with Crestmont Toyota. We are honored that you feel five stars are not enough and that we earned your solid 5 plus plus plus rating every day. We are proud to stand out by being transparent and straightforward, and it means a lot to hear that you noticed the difference from the moment you reached out. We are glad TrueCar helped you find us and that our out the door pricing was the best value among other Toyota dealerships within a 75 mile radius. It is great to hear that Dan provided you with helpful communication, pictures, and answers throughout the process, and that Brandon stepped in with excellent care during your visit. We are also happy to know Dariel delivered exceptional support in finance without any pressure. Your kind words about our team’s honesty and professionalism, including securing the car under a colleague’s name, truly reflect what we strive for at Crestmont Toyota. We are grateful you made the drive of almost an hour and a half and would do it again. That speaks volumes and we do not take it for granted. Thank you again for your recommendation and for mentioning that we speak Spanish. Hablan Español indeed. We are always here to help!

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Staffs are very friendly, making me comfortable to deal

Staffs are very friendly, making me comfortable to deal with them. They have patience to explain and answer my questions. Is good to deal with this dealership.

Staffs are very friendly, making me comfortable to deal

Staffs are very friendly, making me comfortable to deal with them. They have patience to explain and answer my questions. Is good to deal with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

They are friendly and have patience, honest , is good to deal with this dealership.

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