Reviews
Just got outrageously scammed by the service department
Just got outrageously scammed by the service department at Toyota Durango. We were charged 1.8 hours ($200) PER AXLE to replace breaks. Almost 4 hours of labor ($400) for an average workload of 1-2 hours, especially for professionals. We will NOT be bringing our vehicles here anymore. They didn’t even have the car for more than 2.5 hours after they let us know what needed to be done. Very disappointed overall.
Just got outrageously scammed by the service department
Just got outrageously scammed by the service department at Toyota Durango. We were charged 1.8 hours ($200) PER AXLE to replace breaks. Almost 4 hours of labor ($400) for an average workload of 1-2 hours, especially for professionals. We will NOT be bringing our vehicles here anymore. They didn’t even have the car for more than 2.5 hours after they let us know what needed to be done. Very disappointed overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you, Ryan Swoope, for your patience with our search
Thank you, Ryan Swoope, for your patience with our search for the perfect pre-owned vehicle. You went above and beyond, and I would work with you again in the future!
Thank you, Ryan Swoope, for your patience with our search
Thank you, Ryan Swoope, for your patience with our search for the perfect pre-owned vehicle. You went above and beyond, and I would work with you again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently had my vehicle serviced at Durango Toyota.
I recently had my vehicle serviced at Durango Toyota. The service was excellent from the moment I was greeted by Eddie . He greeted me with a smile and offering something to drink or snack as well as giving me options to wait or be shuttled somewhere. He was very helpful and courteous and the service was done within the estimated time he gave me which was very appreciated. Best experience I’ve ever had at a dealership. Everyone was kind and professional.
I recently had my vehicle serviced at Durango Toyota.
I recently had my vehicle serviced at Durango Toyota. The service was excellent from the moment I was greeted by Eddie . He greeted me with a smile and offering something to drink or snack as well as giving me options to wait or be shuttled somewhere. He was very helpful and courteous and the service was done within the estimated time he gave me which was very appreciated. Best experience I’ve ever had at a dealership. Everyone was kind and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic - Jordan Stanley did a terrific job of figuring
Fantastic - Jordan Stanley did a terrific job of figuring out what vehicle we needed and an absolutely outstanding job of showing us what all the buttons and knobs are used for when we picked up our new Tacoma. It could not have been better!
Fantastic - Jordan Stanley did a terrific job of figuring
Fantastic - Jordan Stanley did a terrific job of figuring out what vehicle we needed and an absolutely outstanding job of showing us what all the buttons and knobs are used for when we picked up our new Tacoma. It could not have been better!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I drove in late one afternoon and were met by
My wife and I drove in late one afternoon and were met by Tyler Pritt. He stayed late in order for us to test drive a 2021 Rav4 Hybrid… that we now call ours. Tyler’s communication and help was far exceeded our expectations, and he made the buying process smooth and easy.
My wife and I drove in late one afternoon and were met by
My wife and I drove in late one afternoon and were met by Tyler Pritt. He stayed late in order for us to test drive a 2021 Rav4 Hybrid… that we now call ours. Tyler’s communication and help was far exceeded our expectations, and he made the buying process smooth and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you to the incredible service team, Jared Peters,
Thank you to the incredible service team, Jared Peters, and the rest...going above and beyond caring and taking good care of me and my car. I would have no hesitation to recommend this service department to anyone needing their Toyota worked on! Thanks so much for being so honest and dedicated to customer care.
Thank you to the incredible service team, Jared Peters,
Thank you to the incredible service team, Jared Peters, and the rest...going above and beyond caring and taking good care of me and my car. I would have no hesitation to recommend this service department to anyone needing their Toyota worked on! Thanks so much for being so honest and dedicated to customer care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris Chism got me into Tacoma I needed automatic and let
Chris Chism got me into Tacoma I needed automatic and let me drive the manual.
Chris Chism got me into Tacoma I needed automatic and let
Chris Chism got me into Tacoma I needed automatic and let me drive the manual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My entire experience with Durango Toyota has been
My entire experience with Durango Toyota has been excellent! I am on my second lease and will wholeheartedly recommend their services 100%
My entire experience with Durango Toyota has been
My entire experience with Durango Toyota has been excellent! I am on my second lease and will wholeheartedly recommend their services 100%
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My son bought his first vehicle, Toyota Tacoma, with Eric
My son bought his first vehicle, Toyota Tacoma, with Eric Simon and it was a great buying experience for him. Eric took care of us during the purchase and made sure we were totally satisfied. I would definitely buy another vehicle from Durango Motor Company. We did have a few minor issues with the battery, which was causing long starts and dead upon shut off. The service departme4nt was great... they took the truck in immediately corrected the issues and did it all with a smile. Thank you all for the assistance and friendly experience!!!
My son bought his first vehicle, Toyota Tacoma, with Eric
My son bought his first vehicle, Toyota Tacoma, with Eric Simon and it was a great buying experience for him. Eric took care of us during the purchase and made sure we were totally satisfied. I would definitely buy another vehicle from Durango Motor Company. We did have a few minor issues with the battery, which was causing long starts and dead upon shut off. The service departme4nt was great... they took the truck in immediately corrected the issues and did it all with a smile. Thank you all for the assistance and friendly experience!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve fought in three wars across four continents and then
I’ve fought in three wars across four continents and then transitioned to sales where I built a practice of more than 300 clients from 0 in under five years. I say that to say that I have a high standard of both service and salesmanship. After this few short hours with Eric Simin I’d confidently say that I’d go to battle any day with this man in any arena. A family man who’s honest and follows through. Thanks for the new truck at a new time in my life and all you and your teams did.
I’ve fought in three wars across four continents and then
I’ve fought in three wars across four continents and then transitioned to sales where I built a practice of more than 300 clients from 0 in under five years. I say that to say that I have a high standard of both service and salesmanship. After this few short hours with Eric Simin I’d confidently say that I’d go to battle any day with this man in any arena. A family man who’s honest and follows through. Thanks for the new truck at a new time in my life and all you and your teams did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car