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Evans Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Satisfied Customer

I worked with Casey Mousa on the purchase of a used car. I found him to be the ultimate professional. Your dealership should be proud to have such a person represent your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Express my appreciation to Evans Motorworks

I am writing to you to express my appreciation to Casey M. and Evans Motorworks for your excellent help in assisting me to select a good looking, high quality, just right BWM car at Evens Motorworks. Casey was friendly, patient, honest, and helpful during and after the selection and purchase. My wife and I liked the way he did the business. The BWM328 All Wheel has been nice, durable, and healthy since the day one. I have been driving it to work every day, and I really like it. Thanks again, Hao

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I LUV my Jetta

I love my Jetta ! I just want to thank Casey for all the help getting my new car financed. I had gone to several other dealerships but Evan's really to care. They worked their best to get me into my new car and I could not be happier. Thanks again Evans and Casey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Satisfied Customers

Shopping for a car is not on my list of un things to do Finding the right car can take time. Casey at Evans Motorworks was patient with me and extraordinarily committed to searching for the perfect car for me. Count me as one of Casey very satisfied customers. Sincerely, Rita Adams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, Easy Transaction

Working six days a week makes it rather difficult to get out and shop for a used car. I saw a 2002 Park Avenue on the Internet and decided to go check it out one morning in September when I had a half day off. Within a minute of my arrival, Casey greeted me and a few minutes later we test drove the car. We sat down and talked, made a deal, and by noon I was driving away in a nicer newer car. Thanks Again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, Easy Transaction

Working six days a week makes it difficult to get out and shop for a used car. I saw a 2002 Park Avenue on the Internet and decided to check it out one morning in September when I had a half day off. Within a minute of my arrival, Casey greeted me and a few miutes later we test drove the car. We sat down, made a deal and by noon I was driving away in a newer, nicer car. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW 323i and bmw X6

Took my BMW 3 for repair they charged me over $3000 and did not fix the problem. I got 2009 BMW x6 each time I take it there it gets worst. I got two other friends in Dayton OH they have same problem they took their cars and they just charge for nothing.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Customer has salvage title cars that have multiple issues that they were not willing to fix.

Great Experience

I shopped online for a used New Beetle Volkswagen for a over a year. I also visited alot of dealerships before finding my car at Evans Motorworks in Dayton, Oh. Our salesman Casey came out to greet us and was friendly and informative. He guided us through the process. He also called to follow-up after the purchase. I can honestly say that this has been the best experience purchasing a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best in Dayton!

My husband and I were looking for a new BMW x3. We talked with Casey on the phone prior to coming in and he was very patient and informative and talked me through everything about the car. I came in that same day to see the car. Every one was very poilte and helpful. The vehicle purchase was smooth and I would do it again in a heart beat. Thanks for everything BMW of Dayton and thank you Casey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst experience of our lives!

It has been by far the worst experience of our lives! We traveled far to purchase a car, the minute we explained (which by the way had to be several times to different people) that we had already chosen our own bank for the financing, they were just unhappy and was more than obvious they did not want to sell us the car... and believe us, they attempted everything to try not to sell it... unbelievable. I would NOT recommend it and quite frankly I wonder how they even have the right to sell BMW's...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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