Scranton GMC of Vernon

If I’m rating the service center I have to say I was not happy with my overall experience. Five days after I purchased my 2024 GMC Yukon I brought it back because I found a tire that was damaged when I bought it. The service center decided to replace the tire but had to do both front tires and asked if I was willing to purchase the back two in order to replace all four which we did. The replacement tires were supposed to be the same I had which were Bridgestone Alenza. When I picked the truck up they had replaced the tires with Michelin Defenders. We discussed the error but I could not be without the truck for two days so I accepted the error and the tires.

Very competent staff. Answered all of my questions. Gave me guidance and information about scheduling future service appointments.

Very clean. Very professional. The staff are friendly and understand the stress of brining your vehicle for service

Great service.. courtesy is super. Will recommend to anyone without hesitation . On time is great

I liked working with Angelo. He is honest, trustworthy, and I probably wouldn’t have bought without him.

I wish they were closer , I live in upstate New York , overall a nice dealership to do business with.

Scranton has amazing customer service! From sales to service Scranton has your back no matter what.

I have been a customer of Scranton Motors for 50 years. I always give Scranton the first shot at selling me a truck. The criticism I have is your parts and service are too expensive. There’s too much competition out there that gives me options. I’d like to be exclusively Scranton but it’s a challenge.

This was truly one of the best car-buying experiences I have had in recent years. The dealership demonstrated complete transparency from start to finish, with no hidden surprises and no pressure at any stage of the process. A special thank you to Kayla Comarotti, who was professional, knowledgeable, and a pleasure to work with. She took the time to answer every question thoroughly and made sure I felt comfortable with each step of the purchase. Her approach was genuine and customer-focused, which made the entire experience smooth and stress-free. I highly recommend this dealership — and especially Kayla — to anyone looking for an honest and straightforward car purchase.

Best experience ever working with Jeff. The entire process was quick and painless. Great team.