Titus-Will Chevrolet GMC Cadillac - Olympia

My wife took our 2022 Chevrolet Silverado in for a 10000 mile service (we recently purchased this vehicle with only 3800 miles on it). This service called for an oil and filter change and a simple rotation of the tires. This proved to be too complicated. They were not able to get the TPMS to register and told my wife that she was on her own to figure this out. They told her that it was because of aftermarket tires. I made it back home and purchased an $8 tool from Amazon and watched one YouTube video to become more qualified than their certified Chevrolet mechanic. After the tire pressures started reading I found that the back tires were only inflated to 64 lbs. The right front was 77 lbs and the left front was the winner at 80 psi. We were getting ready to tow a fifth wheel. If this is the kind of care and expertise to expect from this dealer I would warn all to stay away from them. Find a dealer that can at least figure out how to run a manual tire pressure gauge. I am very concerned about what else was missed or done incorrectly during this $172+ "service".

I recently purchased a vehicle from Titus-Will Chevrolet Cadillac, and I couldn't be more satisfied with the entire experience. I would like to express my heartfelt gratitude to my salesman, Mario Reyna, who has now successfully helped me acquire two vehicles. Mario is an exceptional professional who genuinely understands his customers' unique needs and preferences. After deciding to downsize from our larger SUV to a more environmentally friendly option, we turned to Mario for assistance. We specifically sought a vehicle that offered both ample space and electric capabilities, and he expertly guided us through our options. After listening to our requirements, Mario recommended the Chevy EV Blazer, and it has proven to be an outstanding choice. My wife is absolutely thrilled with it and enjoys every aspect of driving the car, from its smooth handling to its impressive efficiency. What truly sets Mario apart is his commitment to customer satisfaction. He took the time to thoroughly research our needs, providing us with detailed information about various models and their features, which helped us make an informed decision. His dedication and keen attention to detail are truly commendable. I highly recommend that anyone in the market for a new vehicle visit Mario at Titus-Will Chevrolet Cadillac. His expertise and genuine care for his clients ensure that you will not be disappointed in your car-buying journey. Thank you, Mario, and the entire team at Titus-Will Chevrolet Cadillac, for making our car-buying experience so positive, enjoyable, and memorable. Your outstanding service has made a significant impact on our lives.

I stopped in and met with Mario about a brand new limited Harley Davidson Edition GMC Sierra. Mario was fantastic in every step of the process. He even set up a quick wax and polish on my new truck and let me test a new muscle car while we waited. Mario was helpful and had a great sense of humor which was refreshing. Great guy and I plan on working with him again on my next ride.

Great customer service Mario got me into a superclean used 06 mustang gt highly recommend 👌

I am pleased to report a fully positive experience doing business with Mario at Titus Will. In fact, we ended up getting two cars instead of one because of how well the process went. I was impressed with the smoothness of the transaction and how respectful Mario was of my time. He was able to answer all my questions and get us on the road without wasting a bunch of time. 10/10 recommend

Great service from Mario. Always treats me fair. And takes care of my friends when needed. I will always go to my numero uno Mario.

Macauley was such a professional young man! He made buying my tahoe such a pleasure. It made my husband and I come back and buy a truck from him as well. Thank you so much for a great experience!

This was my first time buying from a dealership. It was smooth and efficient. Macauly was patient and knowledgeable, as we found the right car for me!

Macauley was so helpful through the entire process, he walked me through everything and answered all my questions. I have never traded a car in and he was so nice and provided me with all the info I needed!! I will absolutely be returning for any future car purchases!!

The experience that I had as Titus will GMC in Olympia is unmatched, perfect customer service that goes above and beyond anything that I’ve ever experienced as a patron for buying a vehicle. If you’re lucky enough Mario will be your sales person he’ll make the entire experience easy and transparent which is something that you don’t see too often. If you’re looking for a new vehicle Titus will GMC in Olympia is the place and Mario is your guy.