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WEEKS CHEVROLET

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy New Truck Customer from Weeks in Benton

What an easy buying experience. John Melvin is very knowledgeable and no pressure at all, he made sure we got the right vehicle that fit our need!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New truck from Weeks in Benton

The whole crew (from sales to service) at Weeks in Benton is great to work with and they know their stuff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words and we greatly appreciate your business!

Never heard back.

I inquired about a vehicle, but never heard back from the dealership. I assume the vehicle had already sold. We ended up purchasing somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Weeks in Benton

Never heard a word from them, guess their sales are great and they don't need the business. I bought from another dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We take full responsibility on this incident. We do our best respond to every inquiry promptly. We will look into this accurance. Sincerely, Dave Barnett GM

Cody Willis was NOT experienced

I took my wife's car in for a minor repair on the water pump. The young man that worked on it had no idea what he was doing. His name was Cody Willis. I was so frustrated, I took the car to Marion. I will never go back to Weeks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great People, No Hassle

I recently went to this dealership and purchased a 2014 Dodge Journey. I felt like the salespeople listened to my needs and didn't pressure me to buy something I didn't need. They were very knowledgeable about the vehicles and made the buying process as simple as possible. I am very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AWESOME DEALERSHIP

We had Billie Joe as a salesman, and we would HIGHLY reccomend him. He was not pushy in any way, he let us look without pressure to buy, but he was ready and available to serve us when we were ready. We were very please with our dealings with Weeks. Everyone we came across was very nice and friendly and made sure that we had been taken care of. VERY PLEASED!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Weeks in Benton

John Reed went above and beyond to make sure we had a great buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience

I just bought a New Jeep Grand Cherokee from this dealership and I couldn't be happier. Robert was my salesman and he was the nicest guy. He was straight forward and no haggling and BS. I would 100% recommend using this dealership no matter what part of the country you live in. I'm from Florida and purchased here due to how they treated me on the phone. Robert even personally delivered the truck to me to ensure I was happy with my purchase and to teach me on the ins and outs of the truck. I've never had such pleasant car buying transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Job!

Car shopping is usually like going to the dentist for me. I always dread the process. But, Harry Marks did a great job of finding a good used vehicle. He and the staff made the purchasing process very easy and efficient. They have also done a few repairs on a car for us. We did have some issues but they were great to correct them quickly and easily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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